Veterinary Receptionist Full Job Description

Valor Emergency Veterinary Hospital is a small animal 24-hour practice in Bossier City, LA.

We currently have openings for full-time veterinary receptionists who are interested in emergency/urgent care.

Who you are:

Compassionate: Demonstrates genuine care and empathy for animals and their well-being, as well as the ability to comfort and support pet owners during challenging times.

Detail-Oriented: Pays meticulous attention to details, ensuring accurate record-keeping.

Team Player: Works collaboratively with veterinarians, technicians, and support staff to provide comprehensive and effective patient care.

Adaptable: Thrives in a fast-paced and dynamic environment, able to handle unexpected situations and make sound decisions under pressure.

Strong Communication: Effectively communicates with both colleagues and pet owners, conveying information clearly and with patience, ensuring everyone is well-informed and involved in the treatment process.

Problem Solver: Exhibits critical thinking skills and the ability to troubleshoot and resolve issues that may arise during procedures or patient care.

Organized: Maintains a well-organized workspace and manages tasks efficiently to ensure a smooth workflow.

Gentle Demeanor: Handles animals with a calm and gentle touch, minimizing stress and anxiety during examinations and treatments.

Quick Learner: Eager to acquire new knowledge and techniques, staying updated on advancements in veterinary medicine and technology.

Positive Attitude: Approaches challenges with a positive outlook, fostering a supportive and encouraging atmosphere within the team.

Time Management: Manages tasks and responsibilities effectively, optimizing time to ensure all duties are completed promptly and thoroughly.

Dedication: Shows a strong commitment to the well-being of animals and their owners, going above and beyond to ensure high-quality patient care.

If you possess these traits and are passionate about providing exceptional veterinary care, we invite you to apply and become an integral part of our team.

Duties and responsibilities you may own in this role:

• Greeting and checking in clients and patients.
• Providing information to and educating clients.
• Billing out clients.
• Rooming clients for doctors.
• Answering multiple phone lines.
• Telephone triage.
• Data entry.
• Cleaning rooms and keep the waiting area clean and more.
• This job is performed in a clinic setting with regular exposure to animals.

Pay consists of a base hourly rate, shift differential where applicable, and a generous benefits package that includes health, vision, dental, life, disability/accident insurance. CE allowance, scrub allowance, 401k match, PTO, and more for qualified employees. Base pay ranges $15-22/hour. Base pay rate is determined in accordance with published pay ranges by skill level, experience, and credentials.

Schedule that allows for work-life balance. Day-, swing- and graveyard shifts are available with a graveyard shift pay differential. PRN shifts are also available.

We are proudly privately owned and rooted in our local community.

Apply either through Indeed or by e-mailing a resume to office@valorvetemergency.com.

Please note: At this time, we do not have any entry-level positions open.

Job Type: Full-time, Relief

Pay: $15.00 - $22.00 per hour

Benefits:

• 401(k) with matching
• Dental Insurance
• Vision Insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• CE Allowance for credentialed staff
• Work/Life Balance

Schedule:

• Swingshift available

Supplemental pay types:

• Bonus opportunities

Basic Required Qualifications:

• High school diploma
• 2 years of clinical experience in the veterinary industry
• Strong interpersonal skills to effectively interface with staff and clients using tact, patience, professional courtesy, and exhibit confidentiality and discretion where appropriate.

License/Certification:

• None required

Work Location: In person

Job Type: Full-time

Pay: $15.00 - $22.00 per hour

Expected hours: 27 – 36 per week

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift

Experience:

• Veterinary experience: 2 years (Required)

Shift availability:

• Night Shift (Preferred)

Ability to Commute:

• Bossier City, LA 71111 (Required)

Ability to Relocate:

• Bossier City, LA 71111: Relocate before starting work (Required)

Work Location: In person