The Furniture Warehouse, a top 100 Independent Furniture Retailer in the country, is seeking to fill a full-time Customer Service Receptionist/Administrative Assistant position in our Port Charlotte, FL store. Come be part of a growing team!

Primary Responsibilities

• Greeting customers as needed, respond to customers questions, and provide outstanding customer service
• Answer incoming calls, direct calls to the appropriate employees, take messages when needed, make calls, and check voicemail
• Perform data entry in the retail software management system
• Print and work daily, weekly, and monthly reports
• Review invoice and credit memos
• Process finance paperwork
• Balance cash on hand, prepare bank deposits and make daily bank deposits
• Perform customer survey calls after the delivery has been completed
• Upload advertisements to Facebook
• Set up advertisements to be sent out through email campaigns
• Upload new products to the website
• Other duties as assigned

Skills and Requirements

• Strong computer skills and knowledge of Microsoft Excel
• Basic Knowledge of Photoshop
• Reliable vehicle required
• Strong communication, listening and follow up skills
• Highly organized
• Ability to multi-task
• Professional and positive demeanor
• Ability to pass background check
• Availability to work Saturdays

Compensation

• $14 per hour
• Health, dental, vision, life insurance
• Paid holidays and paid vacations
• Profit sharing
• Retail purchase discounts