3 Jobs
Humble Home Chore Service is Hiring a Customer Service Representative II Near Phoenix, AZ
Description
- Collaborate with service providers, case managers, and the referred client's support network to arrange services within a designated department.
- Create,receive, process, store, and maintain confidential case documents using digital platforms
- Answer and document incoming calls and address client, caseworker, or provider inquiries and concerns for all agency services.
- Maintain department email
- Actively recruit new providers for all chore services
- Maintain positive relationships with providers
- Offer additional services where applicable from an initial service to a recurring service.
- Maintain post case analysis and send to supervisor
- Submit billing notifications to the supervisor.
- Follow downtime checklist tasks.
- Other duties as assigned.
Education/Experience:
- High school diploma, GED, or equivalent education required.
- 1-year previous experience in a coordination role or equivalent
Knowledge/Skill/Ability:
- Ability to multitask
- Great communication abilities, including written and verbal communication.
- Patience, empathy and professionalism.
- Good problem-solving and decision-making capabilities.
- Basic computer skills, including data entry, website navigation and other software.
- Effective time management, prioritization and multitasking skills.
- Ability to work in a team setting.
- In-depth understanding of the company’s products or services.
Salary
$20.95 - $22 per hour
Job Summary
Full Time
$38k-48k (estimate)
05/11/2024
07/09/2024
The job skills required for Customer Service Representative II include Problem Solving, Billing, Data Entry, Coordination, Empathy, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative II positions, which can be used as a reference in future career path planning. As a Customer Service Representative II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative II. You can explore the career advancement for a Customer Service Representative II below and select your interested title to get hiring information.
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