Why work for us?

• Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
• Through our joint venture with Evergreen Nephrology, we are a growing organization with opportunities for professional and personal growth.
• We will help you grow in your leadership experiences while participating in the new value-based care world.
• Bring your disciplined leadership style and apply it to our company.
• Comprehensive benefits package that includes medical, dental & vision on the 1st of the month after hire.
• Employer contribution of up to 10% of annual pay for your 401K.
• Generous paid time off plus 8 paid holidays, a birthday float day off and a mental health day!
• Company paid life insurance.
• Join a fast-growing field! Employment of medical and health services managers is projected to grow 32 percent from 2020 to 2030, much faster than the average for all occupations.
• Voted Top Workplace of San Diego 2017 and 2020-2023!

Pay Range: $200,000 - $250,000 annually, depending on experience. Bonus of up to 30% of salary based on meeting annual performance measures.

In Office / Remote / Hybrid: This position is a hybrid position. Successful candidate must live in San Diego Metro area and will travel to our clinical and executive offices.

Travel Requirements: Predominately local travel in Southern California, some over-night travel to industry meetings.

Overall Role Description

The COO is the business leader of the three primary companies of Balboa. They share P&L responsibilities for the businesses with the President and CFO. You will be the accountable leader for all Balboa United staff in the operations lanes. Duties include building culture, staff development & education, annual goal development, business performance and results, compensation and bonus goals. You will also work with compliance and regulatory resources to ensure the company is always operating appropriately.

Specific Duties

• Oversee operations for Balboa United, Balboa Nephrology Medical Group and all related non-clinical staff.
• Develop and implement staff development and education.
• Collaborate with leaders to establish goals that align with organizational objectives.
• Ensure that compensation structure and rewards are driving the right behaviors and results
• Participate in the annual budgeting process for your areas of responsibility.
• Review monthly financials for the businesses and take action as needed to meet annual goals and budgets.
• Company Culture – Support/Create a positive work culture across the business
  • Provide development opportunities for direct reports and high potential individuals.
  • Proactively turn over low performers to create a better organization.
  • Provide coaching and mentoring to improve the team.
• Trusted Partner on the Executive Committee, which includes the Chairman of the Board, President, CFO and CMO. This is the day to day decision making body that supports running all the businesses.
• Participate in monthly BNMG Board Meetings as a presenter and engaged participant.
• Participate as a Board member on the Balboa United Board.
• Co-lead along with the President the on-going strategic planning process for the businesses.
• Along with the President, share relationship management responsibilities with Sharp, Scripps, Fresenius, DaVita, Frenova and DaVita Clinical Research and other key constituents to the businesses.
• Be the key contact with Sharp Rees Stealy in terms of physician scheduling and maintaining this valuable relationship.
• Negotiate and handle a myriad of contracts and legal documents related to the role. Engage outside counsel appropriately, have the wisdom to know when to use these resources and when not to.
• Operate with a compliance mindset and thought framework. The best way to avoid trouble is not to get into trouble.
• Oversee the on-going work of fractional contractors managing compliance, privacy and security officer roles for the businesses.
• Support the VP of Finance in oversight and management of IT services. These services are provided by an outside contractor and customer satisfaction is an on-going requirement.

Attributes & Qualities

• Excellent communication skills – polished verbal and written.
• Strong business acumen, working knowledge of financials and levers one can use to move the results.
• Common sense and a win-win mindset in problem solving.
• Team mentality. Does not need the glory, is happy to take the win and applaud the efforts of others.
• Strong mentorship skills. Help those below you and above you get better in their roles with your wise counsel.
• Accountable for your performance and holds others accountable for theirs.
• Energetic and positive in personality and presentation.
• Driver of results.
• Brings appropriate fun into the workplace.
• Strong ability to prioritize and stay focused on key measures.

Background Requirements

• 10 years of progressive operations experience in healthcare with leadership role including people management (100 )
• BS Business or MBA degree, or a clinical degree with significant leadership and P&L experiences.
• San Diego resident or willingness to move to San Diego Metro area with job acceptance. Move assistance can be negotiated for successful candidate.
• Track record managing multi-million dollar budgets and business.
• Significant experience working with doctors and a proven ability to be an “equal” thought partner for the business. Capable of pushing back respectfully with doctors on business related issues.

Other Considerations:

• Background check required
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Supervisory duties – yes
• Status – full time

Language Skills

While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical vocabulary written and spoken.

Vision Requirements

Vision requirements include close vision, ability to adjust focus, and see color.

Physical Demands

While performing duties, the employee is regularly required to talk, hear, read, write, type and respond. Specific vision abilities required by this job include close vision and ability to adjust focus. This position requires the ability to lift up to 35 pounds unassisted; ability to travel/drive; ability to walk and use stairs; ability to stand or sit for extended periods of time and to perform repetitive reaching, typing, mouse usage and other typical office related movements.

Work Environment

Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.

EEO Statement

* Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.