3 Jobs
Donohoe Construction Company is Hiring a Front Desk Clerk Near Bethesda, MD
** Front Desk Clerk**
**Job Category****:** Front Desk/Office **Requisition Number****:** FRONT001732 Showing 1 location **Job Details**
**Description**
We are always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply.
Position Summary:
Front desk clerks assist with all aspects of guest services and present a positive impression of the establishment. They make room reservations, provide information and services to guests and receive payment for services.
Essential Functions:
1. Check guests in and out of the hotel according to hotel and/or brand standards.
2. Inform guests about the hotels facilities, policies and procedures. Provide tourist information to guests.
3. Handle hotel phone system. Transfer calls to appropriate departments/guests. Accurately take messages for guests.
4. Take, modify and cancel guestroom reservations.
5. Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests.
6. Perform cashier duties, cash travelers checks. Post phone charges and other miscellaneous charges to guest accounts.
7. Notify housekeeping and maintenance of any reported problems with guestrooms or grounds.
8. Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
9. Maintain cleanliness of the Front Office area.
Additional Responsibilities:
- The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
- Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
Skills and Abilities:
- Good communication and interpersonal skills.
- Ability to stand for extended periods of time.
- Ability to work in a fast-paced environment.
- Ability to maintain control and composure in difficult situations and exhibit good judgment.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Job Summary
Full Time
$31k-42k (estimate)
05/04/2024
05/20/2024
donohoe.com
NEVADA, MO
50 - 100
1884
Private
$10M - $50M
Specialty Trade in Construction
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About Donohoe Construction Company
The Donohoe provides comprehensive construction, hospitality, development, facilities management and real estate services.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.
