6 Jobs
University of Kansas Health System is Hiring a Call Center Representative Near Kansas City, KS
Position Title:
External Description:
Job Description Summary
The call center representative is a frontline resource for our patients, staff and physicians. The call center representative provides professional customer service to all callers in a 24/7/365 call center environment. This position is in our Switchboard call center located on our main campus.
Job Description
JOB REQUIREMENTS
Required:
- High School Diploma
- Minimum 2 years' experience in call center based customer service, health care call center, or Emergency Dispatch Call Center
- Exceptional communication and phone skills. Ability to handle multiple calls and/or tasks while providing excellent customer service.
- Experience talking, typing and listening simultaneously.
- Experience utilizing Call Center Software to answer, transfer, page and email.
- Associates or Bachelors' Degree in communications, business or health care administration.
State: Kansas
Community / Marketing Title: Call Center Representative
Company Profile:
EEO Employer Verbiage:
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy.
Location_formattedLocationLong: Kansas City, Kansas US
Job Number: 67861
Job Summary
Full Time
$38k-49k (estimate)
05/02/2024
05/20/2024
kansashealthsystem.com
WESTWOOD, KS
3,000 - 7,500
1906
Private
CARRIE JORDAN
$50M - $200M
Ambulatory Healthcare Services
Related Companies
About University of Kansas Health System
The University Of Kansas Health System is a provider of educational programs and clinical training services.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
