Duties And Responsibilities. Available to make outbound and receive inbound calls. Maintain the following goals. Abandon Rate – 5% or less. Pause Time – 5% or less. After Call Time – 15% or less. Ability to solve practical problems with customers and deal with a variety of personalities leaving the customer feeling that they were assisted in a professional and fair manner. Ability to read, analyze, and interpret billing statements, financial scre...
Job Description. This role will serve as the primary liaison between Smilebliss Orthodontics and assigned licensed practices. The PSM will play a pivotal role in ensuring that each practice fully incorporates the operational model and achieves success. This position involves working closely with practice owners and their teams to optimize performance, provide tailored support, and develop resources that address areas of underperformance. This rol...
