Do you possess a positive attitude, are an active listener who enjoys providing creative customer focused solutions?

Do you have experience in creating positive customer experiences through timely follow up, are highly organized and have attention to detail in the homebuilding industry? If yes, apply today!

In this DIRECT HIRE, Warranty Specialist role, you will have accountability for all customer service activities and reporting functions associated with the warranty department. Overall, you will be leading and managing all activities within the homebuilder warranty process, thus optimizing effectiveness, ensuring compliance with customer satisfaction & quality assurance standards, and maintaining a safe work environment.

Why this company?

• Been in business for over 125 years
• Employs 1000 people nationwide
• Stable and growing organization
• Great benefits include PTO, Health, 401K with Match, Trainings, Conferences, and more!
• Hiring leader ready to interview this week!

Location: Scottsdale, AZ

Local Travel: Up to 90-95% in person with customers at homesites

Pay range: $27/hr - $32/hr DOE

Perks: Target Bonus: 18% | Auto Allowance: $500/month & Company cell phone

Knowledge/Experience

• Prior homebuilding warranty experience required
• High school diploma or equivalent required, bachelor’s degree preferred
• Advanced computer skills in MS Office and proprietary operating systems
• Proficient business writing skills
• Demonstrates proficiency in check request & insurance claim processes
• Proven problem-solving capabilities
• Working knowledge and understanding of homebuilder warranty programs and manufacturer warranties
• Demonstrates effective leadership skills mentoring others
• Knowledge of luxury residential construction process

***Must be US Citizen or current US Green Card Holder, no sponsorships will be considered.