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Job Summary : Plans, organizes, directs, controls, coordinates and evaluates the delivery of behavioral health services in Gateway’s Outpatient Clinics and assigned programs. This position oversees program policies regarding participant involvement, requirements, staff expectations, and compliance. This position supervises, plans and evaluates work activities of assigned staff, and act as agency’s liaison with community agencies, advocating, promoting and marketing training.
Essential Functions : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Behavioral Health Operations /Management
Quality and Compliance
Supervision/Staffing/Workplace Environment
Data-Driven Decision-Making
Training and Development
Communication
Required Knowledge & Skills:
Knowledge of agency’s vision, mission statements, and history.
Knowledge of agency’s policies, procedures, goals, and priorities.
Knowledge of State and Federal rules, regulations, laws and standards related to program area.
Knowledge of software applications related to program area.
Knowledge of evaluation methodologies for program areas.
Ability to interpret state and federal rules, regulations, laws and policies to ensure all offices are operating uniformly.
Ability to audit and monitor service provider budgets.
Ability to analyze programs for compliance with rules, regulations, laws, and standards.
Ability to evaluate, research and write policies and procedures.
Ability to organize information and manage time.
Ability to educate the public on availability of programs and services.
Ability to interpret data and reports related to program.
Ability to audit services to ensure compliance and quality assurance.
Ability to identify and make use of resources to assist in planning and evaluating programs.
Competencies:
1. Problem Solving/Analysis
2. Communication Proficiency
3. Ethical Conduct
4. Time Management
5. Customer/Client Focus
6. Personal Effectiveness/Credibility 7. Professionalism and Program Organization
8. Inspires and Motivates Others
Required Education & Experience:
Completion of a Master’s degree in a related field and four years’ experience managing professional level staff. Must possess current Licensed Clinical Social Worker, Professional Counselor license or Licensed Marriage and Family Therapy or the ability to obtain their clinical license.
Supervisory Responsibilities :
Work Environment :
This job operates in a variable business settings with trips into the community. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role provides basic employment support which requires employee to perform in loud/quiet environments, outdoors/indoors, etc. Some medium travel between Gateway sites and in the community is required.
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Employee is frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. Employee must frequently lift and/or move up to 15 pounds. Must have the ability to sit for long periods of time at a computer. Employee frequently uses fine hand/eye coordination, hearing and visual acuity. Lighting and temperature are adequate, and there are not hazardous or unpleasant condition caused by noise, dust, etc. Employee must be able to travel between Gateway sites. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Gateway CSB promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.
Full Time
$233k-285k (estimate)
05/02/2024
05/15/2024
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