The Mahoney Group is Hiring a Client Service Agent - Commercial Lines Near Tucson, AZ

The Client Service Agent (CSA) provides administrative support of new and renewal insurance business for Commercial Lines.

We are seeking those with a positive attitude, who are detail oriented, and focus on providing stellar service. If you’re ready to work for a company that recognizes excellence and promotes from within while fostering an environment of learning, training and growth, then look no further than The Mahoney Group!

ABOUT THE MAHONEY GROUP

We are The Mahoney Group, we broker insurance, and we are growing by the day. Our mission is to give people the peace of mind to build better tomorrows. We are diligent in our pursuit to see every team member reach their personal and professional goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we have integrity, believe in the power of team, breath passion for the client, and pursue excellence in everything we do.

BENEFITS

Group Benefits (Some at No Cost to You)
- Medical | Dental | Vision | Basic Life | STD | LTD | LTC
HSA & FSA
401(k) Retirement Plan with Company Match
Employee Stock Ownership Plan
Paid Time Off
Professional Development Assistance

OBJECTIVES

Provide administrative support to Advisors and/or Account Managers
Respond to customer inquiries and provide assistance with coverage questions and program adjustments
Gather information on exposures and operations to support preparation of submission and coverage specifications
Review applications and policies to identify and target new business lines for existing insured’s making recommendations on account rounding as appropriate
Review new and renewal policies, endorsements, audits, cancellations, etc. for accuracy and prepare correspondence to insured and/or carrier
Assist Advisor in coordinating with marketing during the marketing and quotation process
Assist clients/policyholders to resolve insurance claim issues in the event of a loss
Attend and participate in internal meetings and complete required training
Perform other related duties as assigned by management

COMPETENCIES

Maintain current knowledge of insurance coverages and exposures and the insurance products and markets available to cover the exposures
Solid verbal and written communication skills
Excellent organizational skills and the ability to multitask
Strong computer operating skills and proficiency in Microsoft Office Suite

Ability to work, collaborate, and communicate with individuals at varying levels across the organization
Strong customer service skills

EDUCATION & EXPERIENCE

High school diploma or equivalent
2 year of commercial lines service experience
State-specific Property & Casualty insurance license
CISR, CIC, or other insurance professional designations preferred

PHYISCAL REQUIREMENTS

Prolonged sitting at a desk working on a computer
Must be able to lift up to 15 pounds at times

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, The Mahoney Group recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.