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Bilingual Account Manager
$68k-93k (estimate)
Full Time
4 Days Ago
Premier Rental Purchase of Hartford is Hiring a Bilingual Account Manager Near Wethersfield, CT
Job Description
Job Description
General Purpose:
Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Benefits: In addition to your pay, we offer Dental and Vision insurance. We offer a 401K plan with a 4% match. We also offer an employee purchase program for the products we offer. Paid vacation, 6 paid Holidays and bonus programs.
This is a family business with a hands on owner. We want you to make those plays your kids are in, or annual family events.
Essential Duties:
Maintain accounts on the assigned route to non-renewed percentages that are at or below the companys weekly close / open standard. Maintain company standard for collection, and growth of route.
Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, you must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required, but are not usual.
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.
Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Benefits: In addition to your pay, we offer Dental and Vision insurance. We offer a 401K plan with a 4% match. We also offer an employee purchase program for the products we offer. Paid vacation, 6 paid Holidays and bonus programs.
This is a family business with a hands on owner. We want you to make those plays your kids are in, or annual family events.
Essential Duties:
Maintain accounts on the assigned route to non-renewed percentages that are at or below the companys weekly close / open standard. Maintain company standard for collection, and growth of route.
- Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise.
- Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field.
- Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customers residence promptly.
- Ensue that the rental agreement is accurate and verified prior to being delivered.
- Answers the phone in a pleasant and professional manner.
- Returned merchandise, including all remotes, manuals, or other accessories, is returned to store stock.
- Works to relocate merchandise if the customer should move from their residence without notifying the store. Pulling files and working on information for recovery and /or generating new information.
- Handles customer service issues in a professional and timely manner.
- Maintain the assigned vehicle in proper working condition and appearance.
- Maintains proper care and security of inventory during transport, delivery, and pick up.
- Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
- Responsible for cleanliness and organization of the back room, personal workspace, and the assigned company vehicle.
- Maintain product respect, transport, store, and deliver our inventory
- Take customer order forms for the customers
- Verify customer order forms
- Commit to achieving customer and revenue growth
- Assist in store cleaning
- Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.
- High school diploma, GED, or equivalent work experience.
- Must have a valid drivers license and maintain that license.
- Must have one-year experience in a job requiring customer contact and complete the training program.
- Must be able to lift and carry loads up to seventy-five (75) pounds.
- A degree of precision, accuracy, coordination, and knowledge of operational procedures.
- Ability to understand oral and written instructions.
- Ability to read, write and perform arithmetic functions quickly and accurately.
- Ability to reason and make independent decisions.
- Ability to learn to manage situations with customers and associates.
- After training, working knowledge of all products in the inventory.
Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, you must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required, but are not usual.
- Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
- Required to use a hand truck to move merchandise.
- Premier Corp. Training Sessions may be necessary.
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.
Job Summary
JOB TYPE
Full Time
SALARY
$68k-93k (estimate)
POST DATE
05/07/2024
EXPIRATION DATE
05/20/2024
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The following is the career advancement route for Bilingual Account Manager positions, which can be used as a reference in future career path planning. As a Bilingual Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Account Manager. You can explore the career advancement for a Bilingual Account Manager below and select your interested title to get hiring information.
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