Job Summary: Responsible for assisting the Director of Medical Staff Services (Director) with the functions which provide support to the Medical Staff and Hospital leadership that enables them to fulfill their duties and obligations as defined by the Medical Staff Bylaws and Rules & Regulations. Reports to Director of Medical Staff Services.

Essential Job Duties:

 Assists with directing the operations of the Medical Staff Services Department; including Medical Staff meetings and credentialing. Serves as a resource to the Medical Staff and Hospital leadership regarding compliance with regulatory agencies, Title 22 requirements, Medical Staff Bylaws and Rules & Regulations, and associated policies.

 Assist with managing and coordinating the integration of services within the Department and with other Departments, including attending meetings, preparation of minutes, and completion of follow-up work from meetings. Assists with promoting staff participation in similar activities.

 Assists with managing the ongoing review of, and establishment of new, Medical Staff Bylaws, Rules & Regulations, policies, and privileging criteria.

 Sustains an atmosphere of positive working relationships. Learns from experiences, seeks out and constructively uses feedback from others. Adapts to changing needs by acquiring new skills, knowledge and behavior. Demonstrates respect and cooperation in all staff relationships and a genuine willingness to prevent and resolve interpersonal conflicts.

 Assist in providing education and training to peers and staff as needed and requested; and provides leadership, resources and coaching to members of the organization, encouraging achievement and self-development.

 Participates in performance improvement programs designed to measure, assess, and improve the quality of care and/or services provided by Departments. Communicates findings and problem solving for positive patient and/or staff outcomes.

 Supports performance improvement process and assists in data collection to monitor the stability of existing process; and identify opportunities for improvement and changes that will lead to and/or sustain improvement.

 Assists in encouraging staff views regarding decision processes and system issues. Provides direction and example in utilizing risk management trending and promotes staff reporting.
Leadership Functions:
 Demonstrates management skills including the ability to plan, prioritize, organize, analyze, execute on multiple tasks and in collaboration with other hospital departments, assists with providing direction and setting expectations consistent with the goals of the organization.

 Demonstrates behaviors commensurate with the Vision, Mission and Values and Behavioral Standards of the organization.
Communication/Knowledge:  Effective written and verbal communication skills; able to communicate with various individuals both inside and outside the organization; and able to understand and create reports/presentations/proposals.

 Ability to work under stressful situations.

 Proficient with computer systems including but not limited to MS Office.
Education/Experience:

 High school graduate or equivalency required.

 Three years in an acute care setting required; 1 year in a management role preferred.
Licensure/Certifications:

 Current CPCS or CPMSM (NAMSS Certification) preferred.
ADA/Physical Demands:

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant in order to be considered.

 Required to stand; walk; sit; use hands to fingers, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk and hear; and may taste and smell. The employee is regularly required to lift, push and/or pull weights in excess of 10 pounds, with assistance. Visual abilities, auditory abilities, must be intact to perform duties.