To provide support to the management team by completing daily operational tasks as well as optimizing sales by implementing Bally Brand Strategy. In this role, you will serve as a sales leader in the store, supporting the management team in the development of the total satisfaction among Bally clientele and the optimum profitability of the store.

DAILY RESPONSIBILITIES

• Opening and Closing the Store per company guidelines
• Achieve the individual objectives and therefore automatically contribute to the achievement of store objectives: “Key Performance Indicators”
• Act as the expert seller for the Sales Team; must reach target goals each period to maintain position.
• Communicates store priorities as determined by Store Management
• Audits and approves register transactions in accordance with established policies and procedures (EPOS, Credit Card Transactions)
• Demonstrates knowledge of merchandise, current marketing campaigns, and in-store promotions.
• Maintains neat and organized stock, including straightening, hanging, sizing, and merchandising.
• Executes store visual merchandising and signage direction as communicated by home office and determined by the store management team.
• Is knowledgeable and follows all store safety and emergency procedures.
• Being pro-active in Clienteling
• Maintaining and actively reviewing your personal client book and Till database
• Supporting other Sales Consultants
• Support of administrative duties (EOD e-mails and Weekly Business Reports, etc.) and understanding all reporting analyses

ACTIVE PARTICIPATION

• Partner with management team to support Team meetings (making suggestions, proposals, updates, etc.)
• At customer incidents (inquiries, new products, defects observed, etc.)
• In regular and year-end inventories
• Abide by all security checks and procedures

MANAGING CRM AND MARKET

• Develop and promote a loyal clientele through concrete initiatives leveraging all clienteling tools (client book, CRM…) according to the sales and brand strategy (client-telling).
• Ensure the Bally customer is receiving a unique experience and satisfaction in line with Bally Brand guidelines.
• Act as the Ambassador for the brand within the market
• Contribute for the development of the stores external relations within its competitive environment – marketing, merchandising, local activities etc.
• Proactively follow current fashion trends, industry news, technology, and key competitors in the local market

DESIRED PROFILE

• At least 1 year of previous keyholder experience in the luxury/retail environment
• Professional presentation, good communication, excellent interpersonal skills
• Sales and customer oriented
• Passion for the fashion/luxury-goods industry
• Strong Team player
• Self-motivator
• Good Computer/software literacy skills
• Good level of English

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person