Office Manger/Reception Job Description

• Managing the reception area to ensure effective telephone and mail communications both internally and externally.
• Maintaining professional image of the agency and themselves at all time.
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Directing visitors by maintaining employee and department directories; giving instructions.
• Scheduling meetings and appointments within the office.
• Organizing the office layout and ordering stationery and equipment.
• Maintaining the overall office condition thereby ensuring cleanliness at all times as well as making necessary arrangements for needed repairs/maintenance.
• Liaising with HR to update and maintain office policies as necessary.
• Ensuring that all items/services provided are invoiced and paid on time.
• Provision of general support to visitors.
• Addressing employees queries regarding office management issues.
• Liaising with facility management vendors, including cleaning, catering and security services
• Receiving, sorting and distribution of daily mail/deliveries
• Performing other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
• Answering, screening and forwarding incoming phone calls.
• Ensuring reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Providing basic and accurate information in-person and via phone/email
• Maintaining security by following procedures; monitoring logbook; issuing visitor badges.
• Maintaining technical knowledge of one’s position to promote growth within the company
• Planning in-house or off-site activities, like parties, celebrations and conferences.
• Receiving and logging in payroll timesheets as well as onward delivery to the appropriate department.
• Liaising with support coordination agencies, the county and State departments to ensure efficient communication as well as mutually beneficial relationship with the agency.
• Other duties as assigned.

Requirements:

• Minimum education requirement of high school diploma.
• Knowledge of office management responsibilities, systems and procedures
• Attention to detail and problem solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficiency in Microsoft Office
• Excellent verbal and written communication skills
• Reliability
• Professional
• Stress tolerance
• Pleasant personality
• Patience

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Philadelphia, PA 19131: Relocate before starting work (Required)

Work Location: In person