At C&F Enterprises Inc. we strive to learn, improve, and serve every day. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. we are looking for individuals who enjoy a team oriented environment and can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees.

Job purpose:

The Showroom Coordinator assists the Marketing Director with day-to-day Showroom operations which include showroom set ups and break downs, sales & marketing endeavors, event coordination, organization, and customer engagement. This position will also collaborate with corporate partners to design and craft custom props and displays tailored to enhance the appeal and branding of each market show. Outside of show season, the Showroom Coordinator will be involved in various marketing projects as a member of the marketing department.

 Duties & Responsibilities:

• Assist with daily showroom operations to include opening, closing, and shift change functions to maintain operational standards each day. 
• Provide administrative support, including answering phones, scheduling appointments, and handling correspondence.
• Assist Marketing Director in the development of semi-annual showroom budget.
• Coordinate with the Marketing Director on scheduling temporary assistance during both market set-up and market events, as well as, providing support and guidance to showroom personnel as necessary.
• Collaborate with Marketing department for ticketing of showroom, ensuring all products are ticketed correctly.
• Work closely with Marketing Director to develop and implement processes to increase efficiency and accuracy of showroom activities.
• Maintain accurate records of Point of Sale transactions, scanning daily sample sale invoices, and credit card receipts to a shared folder.
• Coordinate with the Importing and Marketing teams regarding all logistics for shipments arriving and communicate this information with the loading dock to ensure timely delivery of products and marketing materials.
• Unpack shipments and organize product to prepare for market set-up in a timely manner.
• Maintain accurate inventory through quarterly cycle counting, pull samples sold during market, and request new tags for any items with price changes.
• Ensure accurate records of tracking samples from the corporate office, as well as those borrowed for accounts or other showrooms.
• Maintain and ensure accuracy and completeness of daily sign-in-sheets during show.
• Ensure timely restocking before show seasons, while also maintaining kitchen/bar inventory in preparation for market food and beverage orders.
• Collaborate with outside contractors and vendors on showroom related project.
• Maintain a clean and organized showroom appearance at all times.
• Act as the main POC with America’s mart and communicate all updates to the Marketing Director.
• Provide exceptional hospitality and food service to representatives and customers during market shows.
• Upsell and cross-sell products to meet customer needs and achieve sales targets.
• Collaborates closely with the Marketing Director to develop bi-annual floorplans, utilizing line-list provided by the Importing and Product Development teams as a basis.
• Adhere to guidelines set by the Marketing Director and assist in setting up and organizing merchandise displays to effectively showcase products.
• Participate in strategy discussions around visual merchandising, branding, and seasonal campaigns.
• Assist in marketing efforts, such as organizing promotional events or creating marketing materials.
• Keep promotional and sales materials ready by coordinating requirements with graphics department.
• Compile daily sales records/spreadsheets, transmit reports detailing showroom operations and sales During 2 major markets per year (January and July).
• Maintain a clean and organized showroom appearance at all times.
• Maintaining a safe working environment.
• Ensure compliance with safety regulations when handling equipment and materials.
• Demonstrate a commitment to C&F Enterprises, Inc. core values.
• The position responsibilities outlined above are in no way to be construed as all encompassing.
• Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

 Skills/Competences:

• Customer Service
• Positive Energy level
• Strong communication and interpersonal skills.
• Proficient Microsoft Office Suite Experience including Word, PowerPoint, Excel, and Visio.
• Time management, administrative, organizational, and detail oriented.
• Critical Thinking
• Problem Solving
• Ability to work both independently and in a group setting.

 Qualifications:

• A high school diploma and/or equivalent experience
• 5 years or more years in a Customer Service or related field experience
• Must have exceptional computer, data entry and analytic skills; Advanced Excel is required

 Physical Requirements:

• Sitting, Standing, and Walking for extended periods of time
• Physical ability to create displays which include climbing ladders, working on uneven surfaces, bending squatting, lifting, Raising or lowering an object from one level to another (includes upward pulling)
• Carrying, Pushing, Pulling boxes, catalogs, sample orders up to 50 lbs.
• Moving props up to 50 lbs. individually, or up to 100 lbs. assisted

 The successful candidate must be able to pass a pre-employment background check and drug screening.

 No Relocation assistance

** No recruiters/Agencies