Description

The primary purpose of the HR Operations Coordinator is to support HR functions and process for the home office and companies we support. The position will work closely with the HR Manager, Benefits Manager, facility leaders and HR Payroll Representatives to ensure efficient HR operations and compliance with company policies and regulations. The HR Operations Coordinator will also respond to employees’ questions and will escalate as needed. 

Duties and Responsibilities:

• Handle day to day HR administrative tasks such as maintaining employee records, processing documentation and managing HR databases. 
• Assist in the onboarding and offboarding process of Home Office employees, including coordinating orientations, preparing offer letters and conducting exit interviews.
• Act as point of contact for employees regarding HR related inquiries, policies and processes.
• Provide training and support for facility HR Payroll Representatives on the use of HRCM system and company policies and procedures.
• Escalate employee relations issues or issues of potential risk to VP of HR or HR Manager. 
• Support recruitment process for Home Office, and facilities as needed, by posting job vacancies, scheduling interviews and assisting in candidate screenings. 
• Coordinate with hiring managers to ensure a smooth recruitment experience for both candidates and hiring teams. 
• Support the administration of employee benefits programs, including health insurance, retirement plans and other employee perks.
• Assist employees with benefits related inquires and coordinate with benefit providers as needed.
• Ensure compliance with relevant employment laws and regulations, as well as company policies and procedures. 

Requirements

• Knowledge of federal and state employment law with the ability to provide appropriate guidance to the field and assist them in mitigating risk on employee issues.
• Ability to understand LTC regulations and provide guidance to the field on policies and best practices preferred.
• Successfully completes assignments/tasks/projects on time and identifies need to follow up without direction.
• Earns and maintains trust and confidence of Home Office and facility leadership.
• Positively interacts with any level employee.
• Professional written and oral communications.
• Ability to deal with responsibility with confidential matters. Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA).
• Excellent verbal and written communication skills, as well as excellent critical thinking skills.
• Computer savvy (MS Word, MS Outlook & Excel).
• Ability to be flexible, be readily adaptable, and work in a rapidly and constantly changing environment.