The After-Hours Response Specialist will be responsible for community and/or home crisis intervention and support to children and families to ensure safety, stability, and well-being. This individual will also manage the Wellpoint Care Network placement hotline and work collaboratively with the After-Hours Supervisor to make appropriate placement matches for both current and new ongoing cases to Wellpoint Care Network. The ideal candidate is proactive and independent, can work effectively with a variety of stakeholders, is flexible, and possesses excellent coordination skills. If this describes your talents, we want to hear from you.

Qualifications:

• Bachelor's Degree in Social Work (BSW) or a related field required; Master's Degree (MSW) preferred.
  • It is preferred that BSWs are certified by the state of Wisconsin as a Social Worker within 18 months (about 1 and a half years) of hire.
  • It is preferred that candidates without a social work degree complete approved training program within 24 months (about 2 years) of hire and State certification by 36 months (about 3 years) of hire.

• Crisis intervention experience required.
• Case Management, Foster Care Licensing and/or Adoption experience required.
• Experience working with families of a diverse ethnic, cultural, and socioeconomic background strongly preferred.
• Bilingual (English/Spanish) strongly preferred.
• Ability to assess potential foster families to determine their ability to care for foster children; ability to effectively deal with crisis situations.
• Ability to communicate effectively, verbally and in writing.
• Proficient in the usage of computer software; demonstrate an understanding of computer file systems and computer software packages, e.g., Microsoft Office, Excel, Outlook, Teams, ADP, etc.
• Must be honest, dependable, and able to meet deadlines; self-motivated and able to work independently.
• Must have transportation, valid driver's license with an acceptable driving record, and meet agency auto insurance requirements; ability to drive within the community and State of Wisconsin for client contact and/or meetings
• Physical exam, drug screen, motor vehicle report, and background checks are required for this position.

Position Details & Extras:

• Full time.
• Onsite / Hybrid work is available with reliable broadband connection.
• Fast paced, flexible work schedule includes evenings and some weekends to accommodate program needs.
• Moderate exposure to noise.
• Subject to frequent interruptions with ability to manage multiple tasks simultaneously.
• Demonstrates an understanding of the cultural differences among diverse groups and the need to adapt service provision to match these differences in respectful ways.
• Public Service Loan Forgiveness (PSLF) - Wellpoint employees may be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
• Interaction with personnel, clients, family members, visitors, volunteers, interns, and vendors under all conditions and circumstances.
• Physical exam, drug screen, motor vehicle report, and background checks are required for this position.

Organizational Information:

At Wellpoint Care Network, we have seen exactly how trauma, poverty, systemic racism, social injustices, and other barriers create instability in all areas of life. The people in our care face education and health disparities, high unemployment rates and unaffordable housing. What’s worse, many have lost connections to resources, family, friends, and other support systems. We have seen the toll it has on a person’s physical, emotional, and financial well-being to try and successfully navigate complex systems that may have failed them in the past.

We believe there is a better way. So, we have anchored ourselves in our 170 years of caring for our neighbors through modernized human services.

Wellpoint Care Network provides a rich continuum of services, including:

• Child Welfare and Foster Care

• Support for youth who have aged out of care

• Care Coordination and Wraparound services

• Mental health therapy and supports such as our Clinic, Family Preservation, Caregiver Support, and Integrated Community Treatment

• Professional education and clinical consultation (for organizations, schools, and individual/family)

Wellpoint Care Network also works to promote a diverse and caregiving environment to ensure that those we serve, and employ are valued, accepted, respected, and treated equitably.

• Equity means we work tirelessly toward fair and just treatment, systems, and policies. At Wellpoint Care Network, we believe that we are accountable – individually and collectively – when inequity or injustice replaces equity and inclusion.

• Inclusivity means that we consciously build groups that welcome and celebrate differences in age, race, ethnicity, class, gender, sexual orientation, religion, gender expression, education, socio-economic background, personal history, geographical location, marital status, parental status, and work experiences.

Interested parties please apply online. We are committed to enhancing diversity, equity and inclusion and strongly encourage minority candidates to apply. For more information, visit our website www.wellpointcare.org.

*To protect the health and well-being of our employees, clients, and community members we come in contact with on a daily basis, Wellpoint has decided to mandate the COVID vaccine for all employees or be approved with a qualified exemption. Please note that job candidates must be partially vaccinated within thirty (30) days of hire, and fully vaccinated within sixty (60) days of hire or approved for an exemption. *