JOB DESCRIPTION

Job Title: Care Manager

Reports to: Program Manager - West Side Project

Full Time

Located in the Upper East Side, Search and Care seeks out older adults in the community who need help managing life’s daily activities or accessing essential services. Search and Care provides clients with support and companionship to help them remain independent and safe in their homes. Search and Care currently serves adults over 60 in the Manhattan neighborhoods of Yorkville, Upper East Side, East Harlem, and the Upper West Side.

Position Overview:

The Care Manager has an awareness of the biological, psychological, and social impact that disabilities, illnesses and aging can have on the population that Search and Care serves. Under the supervision of the Project Manager, the Care Manager will conduct assessments and will provide assistance with benefits/entitlements applications, referrals, and development of safety and service plans with clients according to NYC Aging guidelines. The Care Manager will oversee an assigned caseload of older adult clients and will remain in consistent contact with them to ensure they remain safely independent with an acceptable quality of life.

Specific responsibilities inherent to the position include:

• Provide comprehensive case management for a caseload of NYC Aging older adult clients.
• Perform home visits for new and existing clients for the purposes of intake, assessment, and reassessment.
• Ability to provide services in office, in the field, and online/telephonically.
• Demonstrate knowledge of benefits and entitlements and ability to connect clients to those benefits.
• Provide referrals, advocacy, and care coordination to assist clients with linking to other service providers as needed and appropriate.
• Assess clients for potential referral to other in-house services such as financial management, tech support, and PETs program.
• Provide timely documentation and maintenance of client files and progress notes in agency database and NYC Aging program according to NYC Aging standards.
• Display a team-oriented approach and a strong ability to collaborate effectively with agency colleagues and outside community service providers, including social services agencies, hospitals/doctors, and local elected offices.

Qualifications/Skills:

• BS in related field (MSW and/or LMSW strongly preferred).
• Experience working with NYC Aging funded programs preferred.
• Strong knowledge of benefits/entitlements and community resources available to older adults preferred.
• Willing and able to conduct home visits regularly.
• Solid writing, time management, and documentation skills.
• Proficiency with Outlook 360, NYC Aging Peer Place, and other standard programs.
• Team player who is able to work both collaboratively and independently.
• Fluency in Spanish is preferred.
• Complete all other responsibilities and duties as assigned by the Program Manager

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job prescribed, and may be amended at any time at the sole discretion of the Employer.

Equal Employment Opportunity: Search and Care, Inc., is an equal opportunity employer. We are committed to cultural diversity, diversity of gender expression and open to candidates of all ages and physical ability. We strongly encourage individuals from diverse backgrounds to apply.

Salary Range: $58,000-62,000 depending on credentials and experience.

For more information on Search and Care, please visit and check us out on Facebook or Instagram.

Job Type: Full-time

Pay: $58,000.00 - $62,000.00 per year

Benefits:

• Health insurance
• Paid time off

Patient demographics:

• Older adults

Schedule:

• Monday to Friday

Work Location: In person