Summary
The Construction Project Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services. This job description assumes that the Construction Manager has the support of a Construction Superintendent performing all construction field activities.

Key Responsibilities

• Be responsible for customer service and management of the customer experience
• Compile and resolve punch list items
• Perform final walk-through with customer
• Secure a signed Certificate of Completion and Certificate of Satisfaction from customer
• Manage all warranty activities
• Evaluate and sell projects
• Educate customers on construction process
• Identify and document project scope of work
• Create and Review estimates
• Obtain customer and client agreement on scope and estimate
• Review budgets
• Ensure proper permits are acquired
• Create project schedule and timeline
• Identify and qualify subcontractors and resource providers
• Negotiate terms and set expectations
• Plan, organize, and manage crews and subcontractors
• Schedule all subcontractors and material suppliers
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work

Education and Experience Requirements

• High school diploma/GED
• Project Management Professional (PMP) certification preferred
• Previous construction management experience
• Superb customer service track record
• Effective written and oral communication
• Basic computer skills including Word and Excel.
• Experience in restoration preferred

Physical and Work Environment Requirements

• Walking and/or standing throughout the day
• Frequent driving and sitting
• Occasionally climbing ladders
• Occasionally exposed to extreme conditions such as heat

Benefits

• Competitive salary
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with company match
• Employee Assistance Program
• Company vehicle
• Ongoing training and development

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.