3 Jobs
Quality Inn Fort Wayne is Hiring a Front desk attendant Near Fort Wayne, IN
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation :
$14 - $18 hourly
Responsibilities :
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Mitigate customer complaints as needed
- General bookkeeping : ensure all hotel guest account information is accurate and up-to-date
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Communicate with housekeeping to make sure guest rooms are ready
Qualifications :
- Must have graduated high school, received a GED or equivalent
- Working knowledge of Microsoft Office and reservation management systems
- Has experience answering telephone calls and troubleshooting stressful situations
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
About Company
We are a team of customer-focused, hospitality professionals that strive to provide a great experience for each guest that stays at our hotel! We work as a team to make this happen.
We are looking for dedicated, hard-working, reliable, customer-oriented people to join our team.
Last updated : 2024-05-20
Job Summary
Full Time
$26k-34k (estimate)
05/21/2024
08/20/2024
The job skills required for Front desk attendant include Customer Service, Guest Service, Housekeeping, Microsoft Office, Time Management, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk attendant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk attendant positions, which can be used as a reference in future career path planning. As a Front desk attendant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk attendant. You can explore the career advancement for a Front desk attendant below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Attendant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Attendant job description and responsibilities
Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.
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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
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Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.
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While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
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For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Attendant jobs
There are many benefits of a front desk receptionist job.
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Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.
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Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
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Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.
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Proven experience as front desk representative, agent or relevant position.
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Step 3: View the best colleges and universities for Front Desk Attendant.
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