ESSENTIAL DUTIES & RESPONSIBILITIES

• Greets members and calls them by name.
• Assists the Expeditor on the line in the kitchen coordinating food orders to be delivered.
• Informs the kitchen and Dining Room Manager of any special requests.
• Has full knowledge of all menu items and specials including garnishes, ingredients, and preparations. Knows the daily specials, soup, and 86'd items.
• Serves meals by placing the correct item in front of each Member and guest (no auctioning of items).
• Assists in the pre-bussing of tables throughout the meal, maintains proper posture and is personable.
• Advises supervisor of any Member or guest complaint as soon as they occur.
• Sets up station and performs all assigned side work for the designated dining venue. Attends pre-meal meetings and lineups daily. Performs any assigned clean-up and closing duties, follows check out procedures and signs out with closing manager.
• Responsible for making sure that work area is 100% ready for service 15 minutes prior to the scheduled opening time.
• Responsible for leaving all areas clean and organized at the end of each shift.
• Works as a team to ensure that proper set up of all assigned dining areas for dining and events. This includes, but is not limited to, proper table setting, placement of table and chairs, any needed movement of furniture when applicable, and checking with MOD for any needed set up prior to leaving shift to ensure a smooth running operation.
• Arrives to work dressed in a clean pressed uniform and has all the necessary equipment prior to the start of the shift or any pre-shift meetings or lineups.
• Any other duties and projects as assigned by the Captain, Dining Room Manager, Food & Beverage Director, Clubhouse Manager, Social Director and General Manager.

Education / Experience

• Some experience preferred but not required, preferably in a hotel, resort or club environment.
• Must be able to multitask and able to stay calm and focused in a fast paced environment.

Qualifications

• Excellent customer service and communication skills.
• Must have the ability to understand, interpret and follow a variety of instructions furnished in written, oral and scheduled form.
• Must be able to work nights, weekends and holidays.

Certifications

• Florida Food Handler Certification
• CPR/AED Certification preferred

Language Skills:

Ability to read, write and comprehend simple instructions, short correspondence and memos. Ability to effectively present information in one on one and small group situations to members, guests, employees, and management.

Physical Requirements (The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Must be able to lift and move up to 50 lbs.
• Lifting and moving of dining room furniture and equipment on a regular basis.
• Frequent walking, standing, reaching, bending, turning, and stooping,
• Ability to stand and work you your feet for several hours at a time.
• Normal vision and hearing ranges required.

DFWP