Optimum Sorting Inc is a distinguished and successful company specialized in developing, building and installing optical sorting machines. We deliver custom solutions to our international customers who are primarily active in the food industry. With our innovative technology we help our customers reduce their costs for their product processing but at the same time maintain an optimal product quality.

We count on the expertise of our team of nearly 90 employees, spread over 4 locations (Belgium HQ, the Netherlands, USA and Asia) and together with our strong agency network we want to be a reliable business partner for our customers by strongly focus on service, quality and high-tech solutions.

In order to support our plant in Denver (USA) we are currently looking for a

Site manager

WHAT YOU’LL BE DOING

You are responsible for efficiently and effectively managing all aspects of our US plants (service hubs) to ensure that objectives are achieved within timelines and budgets and that all activities are conducted in accordance with required standards and regulations.

• Operational excellence: in an annual goal plan you translate the overall strategy to one for your hubs and you make sure the US team executes the long term purposes. You define KPI’s and monitor them closely. You also steer the US budget and make sure we stay on track or escalate deviations. You keep management up-to-date by reporting
• People management: you are a sounding board for all US employees since their hierarchical managers are being located in Europe. You’re a bridge builder between management in Europe and the US team
• 24/7 service: you make sure that our 24/7 remote service system is on point. We find it very important to not only deliver high quality machines but also deliver high quality (after sales) service to our customers
• Client management: you maintain the service level agreements and in case of high priority issues or more complex issues you step in to get it solved. You’re in close contact with our customer experience and training manager so that you’re always up to speed about technical issues
• Project management: you carry the end responsibility of the right outcome of all US projects and therefor keep close contact with the service manager who takes care of all the projects and is in charge of scheduling our technicians for these projects.
• You’ll be liable for the financial approval responsibility. This means you’ll be the contact person for the banks
• You will have a seat in our management team and report directly to the CSO and CEO

WHAT WE EXPECT

• That you have 3 – 5 years of experience as a site manager or another role with end responsibility of a department, preferably in a service environment
• That you have a flexible mindset regarding working hours due to customer service as well as timezone difference with Europe
• That you are willing to travel to Europe 2 – 3 times a year to visit our production plants (US is only service, test & demo and sales)
• That you thrive in a dynamic work environment with short communication lines
• That you participate in a culture of self-management and open feedback

WHAT WE OFFER

• Working in Aurora, Denver
• A versatile job with a lot of impact in/on the organization. You play a crucial role in overseeing the day-to-day activities
• Working in a high tech environment
• We offer you a dynamic and varied job with the freedom to give it your own spin
• The possibility to grow with a growing organization (SME)
• An organization that is characterized by informal contacts and a family atmosphere
• Market-based wage with health, dental and vision insurance, paid time off and sick pay

INTERESTED?

Apply via optimumsortinghrm@optimum-sorting.com