Job Overview:

To provide food and beverage service to guests at banquet events. To provide service to guests and fellow team members in a manner which meets or exceeds Handlery Hotels’ standards and to comply with established company and departmental policies and procedures.

ESSENTIAL FUNCTIONS

90% Check in and out with captain and manager for all scheduled shifts and functions and accurately complete all shift/break sign in sheets. Read, understand, and comprehend all Banquet Event Orders (BEOs) and assignment sheets. Ensure set up is proper for events and service banquet functions as assigned by the Banquet Captains and/ or managers. Maintain a constant awareness of guests’ needs and fulfill those needs in a timely, professional manner. Break down, clean, and store equipment after events. Efficiently complete all assigned tasks.

10% Attend pre-service meetings, departmental meetings, and assigned training.

Other

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Team members with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all team members are required to fully comply with property rules and regulations for the safe and effective operation of the property’s facilities and equipment. Team members who violate property rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the property.

• Maintain cleanliness and organization of work area.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job to standards, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Service oriented.

• Teamwork oriented.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to speak clearly and understandably.

• Requires good verbal communication skills.

• Must be able to remain calm in stressful situations.

• Must be familiar with basic culinary terms and service.

Physical Demands

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

• Be able to lift, carry and push up to 50 pounds.

• Must be able to walk up and down steps and/ or ramps while carrying items.

• Must be able to lift and carry a tray with a maximum of 10 dinner plates.

• Must be able to hand carry a maximum of 4 plates (for Gourmet Service).

• Must be able to walk and stand for long periods of time.

• Must be able to exert well-paced ability to reach other departments of the property on a timely basis.

• Must be able to routinely lift items weighing in excess of 50 lbs.

• Must be able to push and pull carts and equipment weighing up to 300 lbs.

• Must be able to bend, stoop, squat and stretch to perform daily tasks.

• Requires grasping, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

• Talking and hearing occur continuously in the process of communicating with guests, managers, and fellow team members.

• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

• Requires manual dexterity to use and operate all necessary equipment and perform certain daily tasks.

Based on Position

QUALIFICATION STANDARDS

Education

High school diploma or equivalent education is preferred.

Experience

Previous experience in a similar position in a hotel setting is preferred.

Licenses or Certificates

Able to obtain and/or maintain any government required licenses, certificates, or permits applicable to the position.

LEAD or TIPS Certification (or equivalent)

Food Handler’s Certification

Grooming

Team member must maintain a neat, clean and well-groomed appearance per Handlery Hotels’ standards.

No job description of a position can possibly include all duties which may be requested by guests or required by the property. The objective of all positions is to effectively provide the services personally or to immediately refer requests to the appropriate department manager.

Handlery Hotels Inc. is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Type: Full-time

Pay: $16.85 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Referral program
• Tuition reimbursement

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Commute:

• San Diego, CA 92108 (Preferred)

Ability to Relocate:

• San Diego, CA 92108: Relocate before starting work (Required)

Work Location: In person