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GULF COAST BANK & TRUST
Multiple Locations (Southshore), LA | Full Time
$57k-78k (estimate)
10 Months Ago
G
GULF COAST BANK & TRUST
Multiple Locations (Southshore), LA | Full Time
$29k-35k (estimate)
10 Months Ago
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Operations Officer
$61k-77k (estimate)
Full Time | Banking
1 Week Ago
GULF COAST BANK & TRUST is Hiring an Operations Officer Near Slidell, LA
The Operations Officer performs Universal Banker duties and oversees day-to-day operations of Universal Bankers to ensure exceptional customer service and properly implemented security measures.
Responsibilities
Requirements
Skills/Experience/Education
Responsibilities
- Opens/closes branch daily, prepares employee schedules and workflows, monitors branch cash general ledger accounts and recap sheet to ensure balance within stated cash limit, and monitors branch proof adjustment general ledger suspense account and clears entries.
- Ensures daily processing of customer transactions and branch capture, including mail deposits and night depository transactions.
- Ensures proper internal controls and compliance with all bank regulatory requirements.
- Ensures branch employees properly handle confidential information, including passwords.
- If the branch has an on-site ATM, ensures ATM is balanced and troubleshoot problems.
- Ensures branch facilities are maintained by communicating needs with facility management.
- Serves as security officer under the direction of Branch Manager by preparing and conducting monthly security meetings and ensuring all branch employees are knowledgeable of security equipment and procedures.
- Serves as a mentor to Universal Bankers and works with Branch Manager to provide counseling to Universal Bankers when needed, including proper documentation and follow-up.
- Works with Branch Manager to deploy resources that optimize individual/team performance.
- Assumes the role of Branch Manager when he/she is unavailable.
- Additional duties as defined in Universal Banker job description.
- Performs additional duties and special projects as assigned.
Requirements
Skills/Experience/Education
- High School diploma or equivalent and 2-5 years of consumer banking experience.
- Platform and/or teller supervision and cash handling experience.
- Knowledge of Regulatory and Compliance Laws and ability to maintain confidentiality.
- Excellent customer service and written/oral communication skills.
- Understanding of sales management processes and the importance of profiling and cross-selling.
- Ability to multi-task, problem solve, mentor, delegate, and work independently or as a team.
- Skilled in applicable software applications and office equipment.
- Excellent attention to detail and ability to use Intranet/Internet to research and execute.
- Ability to travel if required to perform the essential job functions.
- Ability to work under stress and meet deadlines.
- Ability to read and interpret a document if required to perform the essential job functions
- Prolonged periods of sitting at a desk and working on a computer may be required.
- Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Banking
SALARY
$61k-77k (estimate)
POST DATE
05/03/2024
EXPIRATION DATE
07/02/2024
WEBSITE
kristenpope.com
HEADQUARTERS
Fairburn, GA
SIZE
<25
INDUSTRY
Banking
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