Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You help people find a job. Other benefits of working at Goodwill?

• Competitive Pay
• Medical Benefits Including Dental and Vision
• 403(b) Retirement Plan
• Competitive Paid Time Off
• Cross Training and Advancement Opportunities
• Mileage Reimbursement

Come join us at Goodwill!

JOB DESCRIPTION

TITLE:  Donation Attendant

DEPARTMENT: Community Donations

REPORTS TO: Director of Logistics

FLSA STATUS: Non-Exempt

JOB SUMMARY

Receive goods donated at the Goodwill Donation Centers. Work at various locations as needed. Remain professional and friendly 

ESSENTIAL DUTIES, RESPONSIBILITIES & SUPPORT

• Provide excellent customer service to donors.
• Receive donated goods from donors at the donation center. Assist donors with unloading cars and carrying merchandise. Provide receipts to donors.
• Sort merchandise according to category and place in designated containers.
• Assist truck drivers with loading and unloading trucks.
• Abide by all company policies and procedures.

JOB FUNCTIONS

• Report any known potential losses and work to protect Goodwill assets.
• Keep accurate records of total donors on a daily basis.
• Maintain cleanliness of the donation site.
• Adhere to safe work practices and report any unsafe conditions or actions.
• Perform other related duties as assigned.

CORE COMPETENCIES

• Quality of work
• Relationship with Coworkers
• Initiative
• Communication
• Attitude

EDUCATION AND EXPERIENCE 

• High school diploma or equivalent.
• At least one year work experience

KNOWLEDGE, SKILLS, AND ABILITIES 

• Clear verbal communication skills and ability to give and follow written and oral instructions.
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
• Ability to work independently and make responsible decisions.
• Ability to use good judgment and think quickly and rationally in difficult or stressful situations.

WORKING ENVIRONMENT 

• Exposed to moderate noise levels.
• Subjected to varying, inclement outdoor weather conditions when accepting donations and loading or unloading trucks

PHYSICAL ABILITIES 

• Must be able to sit, stand, grasp, push, reach and bend.
• Must be able to perform repetitive wrist, hand and/or finger movement.
• Must have finger dexterity and hand-eye coordination.
• Must be able to lift up to 30 pounds on a regular basis and up to 50 pounds occasionally.
• Regular attendance is a necessary and essential function.

SAFETY STATEMENT 

• “No job is so important and No service is so urgent that we cannot take the time to perform our work safely.”

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Employees are expected to adhere to Goodwill Industries of Tenneva Area, Inc. “Code of Ethics”. 
• Employees must abide by Goodwill Industries of Tenneva Area, Inc. compliance policies. The purpose of our corporate compliance program is to prevent and detect any criminal, fraudulent, unethical, or improper conduct and take appropriate corrective action.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Goodwill is an Equal Opportunity Employer