JOB SUMMARY:

Responsible for the coordination of all aspects of care and support to the patient/family and facilitates communication and interaction among personnel providing services to terminally ill patients.

QUALIFICATIONS:

****SPANISH SPEAKING PREFERRED - MUST HAVE HOSPICE EXPERIENCE*****

1. Must be a graduate of an accredited School of Nursing. Requires current license as an LVN in the State of California. Requires documentation of a minimum of one year prior related nursing experience in an acute care setting.

2. Requires current CPR Certification or completion within (6) months of hire.

3. Minimum of (2) years hospice or home health experience preferred.

4. Knowledge of local, state, and federal laws for delivery of hospice services preferred.

5. Requires the demonstrated ability to relate effectively with physicians, health care professionals, the community, patients/families, and members of the hospice interdisciplinary team.

6. Requires ability to frequently stand, walk, reach with hand and arms, stoop, kneel, twist, and crouch.

7. Requires ability to effectively manage personnel; requires administrative skills to include but not limited to staff selection, development, motivation, scheduling, and evaluation.

8. Requires proficient ability to speak, read and write English.

9. Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance.

10. Requires ability to maintain confidentiality.

11. Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications required.

12. Requires sufficient good health to properly discharge duties. Employees shall not be permitted to work who have infectious disease or skin lesion for the duration of the communicability.

RESPONSIBILITIES/TASKS:

1. Demonstrate knowledge of medication administration, interactions and side-effects.

2. Demonstrate knowledge and competence in pain and symptom control concepts and ensure interventions are carried out on a timely basis.

3. Ensure the case management approach for referral to other services as needed.

4. Prepare and submit clinical and progress notes that demonstrate progress toward established goals according to policy and procedure guidelines.

5. Communicate information using current processes/available technology on a timely basis.

6. Provide specialized hospice training to other staff, family members and informal caregivers to ensure adequate patient care.

7. Ensure on-going evaluation of the patient/family response to care.

8. Assess the ability of the caregiver to meet the patient’s immediate needs upon admission and throughout care provision.

9. Evaluate own needs for support and identify systems to meet the needs.

10. Assume responsibility for reordering patient medications/maintaining inventory of supplies.

11. Demonstrate knowledge and awareness of cost containment by economical use of supplies, medications and other resources.

12. Ensure patient privacy when providing care and treatment.

13. Participate in clinical call as scheduled.

14. Ensure compliance with Death Pronouncements as per agency protocol.

15. Complete audits of discharged patient charts within 30 days of discharge.

16. Participate in the QAPI process.

17. Monitor self, staff and patient safety in care setting.

18. Participate in departmental and other meetings as requested.

19. Participate in all required In-Service Programs.

20. Maintain current level of skills and evidence of competency.

21. Adhere to all Confidentiality policies and procedures and maintain confidentiality of administrative information.

22. Develop and update the POC as necessary

23. Attend IDT as required

24. Apply specific criteria for admission and recertification of hospice patients.

25. Assess risks for grief, special cultural or speech needs.

26. Keep the team informed of the patient’s condition.

27. Maintain compliance with all Faith and Hope Hospice policies, procedures and requirements.

28. Maintain compliance with all state and federal laws and regulatory requirements.

29. Work successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers.

30. Attend and participate in staff meetings and training as required.

31. Perform general office tasks as required.

32. Perform special assignments, projects, and other duties as required.

Numbers 1-29 are considered Primary Duties for this job. * Indicates an essential function of the job.

POSITION CRITICAL SKILLS:

1. Self management - Demonstrate self-control and an ability to manage time and priorities. Make sound decisions even under pressure.

2. Communication- Clearly express ideas, either verbally or in writing, to include but not limited to grammar, organization, and structure.

3. Willingness to Learn - Assimilate and apply new job-related information promptly.

4. Customer Service and Relationship Building - Focuses efforts on discovering and meeting the needs of a diverse group of people, both internal and external customers, as well as the patients and families served by hospice.

5. Teamwork and Cooperation – Implies a genuine intention to work cooperatively with others, expresses positive expectations of others, shares all relevant or useful information on a timely basis.

6. Technical/Professional Quality- Demonstrates mastery of job-related knowledge and acts to keep skills and knowledge current.

7. Ethics & Integrity - Consistently earn the trust, respect, and confidence of coworkers and customers through consistent honesty, forthrightness and professionalism in all interactions. Includes meeting commitments and promises.

WORKING ENVIRONMENT:

Works indoors in Hospice office

patient care coordinator

receptionist

care coordinator

medical office

healthcare

medical assistant

patient coordinator

coordinator

medical receptionist

medical

lvn

rn

nurse

Job Type: Full-time

Pay: $30.00 - $40.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work setting:

• Hospice

Experience:

• Hospice care: 1 year (Required)

License/Certification:

• LVN License (Required)

Work Location: In person