About Our Company:

Desai Hotel Group is a fast-growing vertically integrated private hotel investment company based in Ridgeland, Mississippi. We specialize in developing and managing high-quality, select service hotel assets throughout the Southeastern United States.

DHG has an objective that is more than just developing or acquiring and operating hotels; it is producing excellence in the quality, design, and people involved in each and every one of our projects.

Desai Hotel Group Core Values :

K-knowledge : Pursuit of Growing and Learning

A-appreciation : Recognizing Excellence

R-revolutionary : Embrace and Drive Change

M-morale : Spirit of Positivity

A-authentic : “Be the person your dog thinks you are”

KARMA is our guiding Principle and outlines our Core Values.

We expect all of our Team Members, exempt and non-exempt, to practice respect and appreciation for one another. These Core Values drive who we are as a team.

We believe in developing individuals and exploring their full potential. We pride ourselves to say that once you join our team this will be your last job.

Please keep in mind that we are a small but fast-growing company. Therefore, it may become necessary to include other administrative duties in your role.

ABOUT THE JOB:

Desai Hotel Group is looking for honest, reliable, and hard-working houseperson that will support our team. This person is a self-driven individual who will respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms.

During your first few days of employment, you will receive important information regarding the performance requirements of your position, basic company policies, your compensation , plus other information necessary to acquaint you with your job and the company. You will also be asked to complete an I-9 form and present the company with information establishing your identity and your eligibility to work in the United States in accordance with applicable federal laws.

Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner.

CORE ACCOUNTABILITIES:

• Cleaning and maintaining guest rooms, hallways, furnishings, flooring and work areas.
• Cleaning rooms includes duties such as changing bed linens and emptying trash as well as vacuuming carpets and dusting furniture.
• Replaces guest supplies, i.e. soap, shampoo, bathroom tissue, etc. and maintains all staff closets
• Cleaning the common areas, stairwells, elevators and landings.
• Report missing / found articles, damage or merchandise problems to the housekeeping supervisors.
• Respond at all times in a friendly, helpful manner to guests and other colleagues.
• Take up any tasks assigned by the supervisors as and when needed.
• Must be able to work independently and as a team player
• Complete tasks related to routine maintenance of public spaces, guest rooms, back of house areas, pool and grounds.
• Complete tasks related to repairs, renovations and replacement of furniture, fixtures and equipment throughout the property.
• Support other departments and fellow Maintenance staff, as needed.

REQUIRED ATTRIBUTES:

• Previous houseperson experience highly preferred
• Previous maintenance work experience (Preffered)
• Must have excellent customer service skills at all times.
• At least two months related experience or training; or equivalent combination of education and experience.
• HVAC certification and/or other specializations are a plus. Above-basic to advanced/thorough knowledge of all aspects of hotel maintenance, to include plumbing, carpentry, electrical, painting, machine repair and boilers.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to understand cleaning solutions or equipment labels and use them as instructed.
• Can understand cleaning solution labels and use as instructed.
• Able to work weekends and/or overtime if approved and required.
• Must be able to lift heavy items.

KPI’s:

• Average Cleaning Times
• Daily Inspection Quality Scores
• Reactive Maintenance / Preventive Maintenance

Job Type: Full-time

Shift:

• Day shift
• Morning shift
• Night shift
• Rotating shift

Experience:

• Hotel House Person: 2 years (Preferred)
• Building Maintenance: 2 years (Preferred)
• plumbing, carpentry, electrical, painting: 2 years (Preferred)

License/Certification:

• HVAC certification and/or other specializations (Preferred)

Work Location: In person