About us

Creative Supports, Inc.

POSITION ANNOUNCEMENT

Case Manager / Personal Agent

If you are looking for a career where you make a difference for people and work with positive, enthusiastic, and supportive team members, we are looking for you. We have been a top 5 of the Best 100 Non-Profits to work for in Oregon for 5 years. We are more than Case Managers; we are Personal Agents.

Position:

• Support adults with Intellectual /Developmental Disabilities and/or their families, to figure out what they want for their life including supports for employment, leisure, and living assistance.
• Develop written goals and plans that support the individual’s life choices.
• Assist individuals to acquire the resources they need to live the life they choose.
• The position serves people throughout Jackson and Josephine Counties.
• Work hours are up to 40 hours per week, 8:00 a.m. – 5:00 p.m. Monday through Thursday and 8:00 a.m. to 2:30 p.m. Fridays with a 30-minute meal break and appropriate rest breaks. Some remote work is an option.
• We have an amazing team.

Requirements:

• Social Services degree or related field and experience.
• Five years’ experience working with people with disabilities could be considered in place of Social Service degree.
• Oregon Driver’s License and reliable transportation to coordinate and attend meetings in the community and conduct home visits.
• Good computer skills a must
• Spanish language fluency is a plus
• Must be able to pass a background check and drug screen.

Skills:

• Ability to build and maintain positive relations with people with disabilities and their families.
• Ability to build quality working relationships with partner agencies and other resources.
• Must be able to organize work independently and balance multiple priorities.
• Be able to read and apply rules and regulations.

Benefits:

• We are a stable organization with an outstanding team
• We offer health, dental, vision and prescription drug coverage in our health package
• 403(b) retirement package
• Extremely generous leave benefits
• 14 paid holiday leave days
• Compensation depending on experience

Principle Duties and Responsibilities:

Annual Planning

• Utilize the person center planning process in gathering of information to determine needs and development of a support plan for the individual.
• Review ONA and other relevant documents

Coordination and Follow up

• Provide support consultation for up to 45 individuals, maintains regular contact with individuals and families and monitors progress of the support plan, visits the individual and the family at home at least annually and as appropriate.
• Educates the individual and the family on acquiring a variety of goods and services including but not limited to personal care, respite care, job development and coaching, special equipment, transportation or recreational services, etc.
• Meets with individuals in person including visits to their home, meetings with other agencies such as VR, schools or other resources in the community.
• Educates the individual and family on outside agencies, describes agency and financial options to the customer and/or families.
• Educates customers and families about employer of record responsibilities.
• Assists in preparing documents and agreements between the customers and their selected employees or providers.
• May assist with quality assurance review of service agreements, timesheets, invoices, case notes and other documents on behalf of the customer.
• Provides Choice Counseling at least annually.

Resources

• Builds relationships with existing community resources, maintains a list of contacts, and facilitates the development of new community resources as requested in the individual support plans.

Documentation

• Maintains records of evaluations, progress notes, support plans, referrals, service provisions, and follow up reports for each individual served.
• Prepares reports and provides statistical information as required by supervisor.

Professional Conduct

• Is respectful of the needs of the work schedule. This includes informing supervisor regularly of anticipated work schedule, using work time productively and using leave time prudently.
• Continues to maintain work schedule during pandemic time or other public health emergencies, be it from home, in the formal office or in the community.
• Exhibits professional appearance and professional conduct at all times. This includes complying with dress expectations from the personnel policies. It also includes maintaining positive communication that is supportive of the organization and all of the organizations staff and board members.
• Is willing to abide by policies and procedures outlined for the agency.

Miscellaneous

• Participates in staff meetings, training programs and other meetings as requested by supervisor.
• May be asked to work on special projects or assignments as needed or requested.
• Completes other duties as assigned.

Creative Supports, Inc. is an Equal Employment Opportunity Employer. Creative Supports is a drug free workplace.

Attach Cover Letter and Resume.

Job Type: Full-time

Pay: From $24.93 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Case Management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person