Hello Humankindness

Chandler, Arizona, has a stable suburban population with an economy anchored by many large financial, and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods with expansive parks, great schools, convenient shopping, and excellent career opportunities.

For more than 50 years, Dignity Health’s Chandler Regional Medical Center has focused on quality patient care and service to the community. As the longest established hospital in the southeast valley, Chandler Regional has provided care for the Chandler community since 1961. The hospital recently added a new five-story tower with 96 patient beds, increasing the acute-care bed count to 338. This expansion increased emergency and trauma services, as well as the surgical unit and intensive care offerings.

The word “dignity” perfectly defines what our organization stands for: showing respect for all people by providing excellent care. At Chandler Regional, our employees are the heart and soul of our organization. They are the reason we are able to live out our healing ministry within the communities we serve. Our doctors, nurses and allied health professionals are a regular self-contained support system for each other. This unique working culture is one of the reasons why a career with us is so rewarding. 

Now is the perfect time to come grow your career with one of Arizona's Most Admired Companies.

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Job summary:

Facilitates patient scheduling including phone calls to fill canceled appointments and reminder calls. Responsible for patient check-in and discharge including collecting and updating patient information,completing computerized patient files, and assisting with referrals and patient education.

Job Responsibilities:

• Schedules and registers patient of the Children's Dental Clinic.
  • Coordinates, evaluates, and modifies schedules. Contacts families by phone to schedule dental appointments. Calls to confirm appointments.
  • Works proactively to manage the daily clinic schedule including changes, cancellations and reschedules. 
  • Creates patient file and provides adequate notes in Dentrix system by documenting medical history updates, previous dental visits, and any account-related communication.
  • Ensures that patient handouts are being given out and explained (i.e.: Patient Rights and Responsibilities, Advance Directives etc)
• Completes check-out procedures for patients at Children's Dental Clinic.
  • Ensures correct forms are filled out and signed for each registration and consent forms. Ensures forms are signed by parents and staff prior to scanning.
  • Provides oral health education, follow-up and home care instruction. Completes referrals to restorative and orthodontic programs.
  • Prints x-rays and ensures PHI release forms are complete and accurate.
• Assists when needed for support/relief throughout department where trained.
  • Willing to work other shifts, weekends, etc. as needed.
  • Follows department and organizational policies/procedures, supports processes and operations of department and organization, and adheres to all compliance and regulatory agency standards.
  • Responds to telephone inquiries quickly and appropriately in a manner that addresses the needs of the caller. Identifies department and self when answering phone.

Minimum:

Experience:

One year relevant experience required.

Experience in community outreach programs, working with low-income families and children of various ethnic groups preferred

Education:

HS graduate or equivalent combination of experience and/or education 

Special Skills:

Fingerprint required within 3 months of hire

Bilingual Spanish.