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Be a part of CT's finest and best places to work! We are a thriving IT company experiencing rapid expansion and are proud to be listed among the Inc 5000's fastest-growing companies. Additionally, we have been honored as one of MSP's Top 501 and recognized as one of Marcum's Top Tech 40. Join us today!
About Us: Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our team, which makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development, and team member input, all in a comfortable family-friendly culture.
Due to growth, we are currently seeking to add a Technical Service Manager to our exceptional team. You will be responsible for managing the activities and responsibilities of our service team, determining and executing key priorities for our management team, and ensuring that support is provided to customers at agreed levels. You will need to be outgoing, customer service-focused, extremely organized and detail-oriented, and able to operate quickly and efficiently in a fast-paced environment. You will also need to have a strong technical background focused on systems administration.
What Do We Do? Create real relationships and raving fans by implementing and supporting best-in-class technology.
Duties and Responsibilities
Requirements
Benefits
Charles IT offers a competitive benefits program including Health, Life, Disability, Paid Holidays, PTO, Dental, 401K. In addition, we offer free dry cleaning, a fully stocked break room, Friday lunches, team-building outings, professional development and so much more!
Charles IT does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits
Full Time
$91k-118k (estimate)
05/27/2024
06/09/2024
charlesit.com
Middletown, CT
<25
The following is the career advancement route for Technical Service Manager positions, which can be used as a reference in future career path planning. As a Technical Service Manager, it can be promoted into senior positions as a Technical Customer Support Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Service Manager. You can explore the career advancement for a Technical Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Technical Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Service Manager job description and responsibilities
They lead a team of technical service engineers, specialists, and other staff.
03/30/2022: Augusta, GA
Lead and support information technology teams to ensure optimal performance of IT systems and ultimate client satisfaction.
03/28/2022: Augusta, GA
Establishing the resources required for projects and presenting findings to upper management.
03/11/2022: Port Arthur, TX
Scheduling upgrades and replacements of software and hardware.
03/10/2022: Dallas, TX
Keeping abreast of developments in the technological and management sectors.
03/29/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Service Manager jobs
Bachelor’s degree in computer science, IT, computer engineering, or similar.
04/19/2022: Yakima, WA
Microsoft, Linux, or Cisco CCNA Certification is preferred.
03/12/2022: Chico, CA
At least 3 years experience in project management or as a technical analyst.
04/11/2022: Utica, NY
Step 3: View the best colleges and universities for Technical Service Manager.