Ark Assurance Group, INC is Hiring a Personal Lines Customer Service Representative Near Tyler, TX
About us
Ark Assurance Group, Inc. is a small business in Tyler, TX that has been providing insurance services to East Texas since 1977. Our goal is to provide exceptional insurance services to our community with integrity, respect, and empathy.
**Job Summary:**
We are seeking a Personal Lines Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure client satisfaction.
**Responsibilities:**
- Assisting clients with their personal insurance needs.
- Respond to client inquiries via phone, email, and live chat.
- Provide information about products and services.
- Upsell products and services to increase revenue.
- Conduct outbound calls to follow up on client concerns.
- Maintain accurate records of client interactions and transactions.
- Ensure client satisfaction and provide professional support.
**Qualifications:**
- Excellent communication skills and phone etiquette.
- Strong sales skills with the ability to upsell products.
- Previous experience in insurance, customer service, or a related field.
- Proficiency in data entry and CRM software.
- Bilingual proficiency in English and Spanish is a plus.
- Multilingual abilities are advantageous for this role.
- Ability to handle high call volumes efficiently.
Join our team as a Personal Lines Customer Service Representative and be part of a dynamic work environment where your skills will be valued and developed.
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- Health insurance
- Paid time off
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Tyler, TX 75703: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Insurance
$48k-62k (estimate)
04/24/2024
08/20/2024
arkassurance.com
TYLER, TX
50 - 100
1977
Private
CRISS SUDDETH
$10M - $50M
Insurance
Related Companies
The job skills required for Personal Lines Customer Service Representative include Customer Service, Products and Services, Communication Skills, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Personal Lines Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Personal Lines Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Personal Lines Customer Service Representative positions, which can be used as a reference in future career path planning. As a Personal Lines Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Personal Lines Customer Service Representative. You can explore the career advancement for a Personal Lines Customer Service Representative below and select your interested title to get hiring information.
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