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FF is Hiring a Customer Service Associate Near Temple, FL
FF Inc. is looking for Customer Service Associate to be the liaison between our company and its customer pool. Successful candidates must be able to effectively solve customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Job Type: Full-time
Pay: $16.00 - $27.00 per hour
Benefits:
- Health insurance
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
Print & Book Publishing
$40k-50k (estimate)
04/07/2024
08/03/2024
ffssolutions.com
HAYS, KS
25 - 50
1986
DAN JABOBS
$10M - $50M
Print & Book Publishing
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About FF
Since 1986 weve learned from, adapted to and moved with the market, meeting the changing needs of the industries we serve, as well as one need that never changes: the need for high-quality value. From our core expertise with banking and financial services, weve grown our offerings and our clientele to include nearly 800 companies in industries as diverse as transportation, education, government, construction, food services, and even professional sports. Our team takes pride in providing the kind of service that wows our customers. From our in-depth, insightful analysis to our streamlined progr ...
ams, and all the way to our warehouses and back again, we deliver value. We love the challenge of finding ways to save your company money, and we love taking care of the people who put their trust in not only our programs but our team. Were passionately committed to the kind of excellence that often makes our customers view us as an extension of their organizations.
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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Customer Service Associate.
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