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Telephonic Customer Service Intake Coordinator

Interface EAP

Houston, TX | Full Time

$36k-45k (estimate)

0 Months Ago

Telephonic Customer Service Intake Coordinator

Interface EAP Houston, TX

$36k-45k (estimate)

Full Time | Business Services 0 Months Ago

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Interface EAP is Hiring a Telephonic Customer Service Intake Coordinator Near Houston, TX

Behavioral Health Care company headquartered in Houston, TX (Westchase District) is seeking an individual for an entry-level Customer Service Intake Coordinator position in our Care Management department. Bilingual preferred.

(This is NOT a remote position.)

Position: Intake Coordinator Customer Service (FT).

Qualifications:

Must possess a high school diploma or equivalent.
Must have one or more year(s) of experience working in a customer service call center, preferably in the behavioral health or medical field.
Must have very strong customer service experience, verbal and written communication skills.
Must have strong typing and multi-tasking abilities.
Must have strong attention to detail.
Bilingual preferred.

Responsibilities:

Telephonic intake and referral for counseling, legal, financial, employee assistance program (EAP) services and work-life/wellness services.
Other clerical and administrative tasks as assigned.
Adherence to established attendance policy is essential.

Job Type: