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Overview:
We are seeking an experienced Information Technology Specialist to join our team. As an IT Specialist, you will be responsible for providing technical support and maintaining the IT infrastructure of our organization. This is a full-time position with opportunities for career growth and development.
Responsibilities:
- Provide technical support to end-users, troubleshooting hardware and software issues
- Install, configure, and maintain computer systems, networks, and peripherals
- Manage user accounts and permissions in Active Directory
- Deploy software updates and patches using SCCM
- Perform software troubleshooting and provide guidance to users
- Collaborate with cross-functional teams to resolve IT-related issues
- Maintain accurate documentation of IT processes and procedures
- Utilize ServiceNow or Jira ticketing system to track and resolve user requests
Requirements:
- Bachelor's degree in Information Technology or related field (or equivalent experience) is preferred
- Proven experience in IT support or related role preferred
- Strong knowledge of computer networking principles and protocols
- Proficiency in Active Directory administration
- Excellent customer service skills with the ability to communicate technical information effectively
- Ability to work independently and prioritize tasks in a fast-paced environment
- Willingness to work in a hands-on role
- Strong problem-solving skills with attention to detail
Preferred Skills:
- Experience with IT infrastructure management
We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team of dedicated professionals and contribute to the success of our organization.
** Full job description is available upon request **
Job Type: Full-time
Benefits:
Experience level:
Schedule:
Work Location: In person
Full Time
Durable Manufacturing
$72k-89k (estimate)
05/02/2024
08/29/2024
primera-inc.com
ZEELAND, MI
25 - 50
1994
Private
STEVE BERKENPAS
$5M - $10M
Durable Manufacturing
The job skills required for Information Technology Support Technician include Computer Systems, Customer Service, Technical Support, Problem Solving, IT Support, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Information Technology Support Technician positions, which can be used as a reference in future career path planning. As an Information Technology Support Technician, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Technology Support Technician. You can explore the career advancement for an Information Technology Support Technician below and select your interested title to get hiring information.