Job Title: Medical Administrative Assistant

Company: One to One Health

Location: Middletown, PA

About One to One Health: One to One Health is an innovative healthcare company that prides itself on delivering relationship-driven care. By partnering with employers to provide coordinated and patient-centered care, we improve the health and wellness of our patients while reducing costs. Our offerings include, but are not limited to, primary care, occupational health, virtual care, wellness, and mental health. Our clients include school systems, manufacturers, utility companies and large, innovative universities.

We were founded by a primary care physician whose passion is delivering the best healthcare outcomes with a focus on patient experience. We are dedicated to improving the lives of the over 100,000 patients we support. Join us!

Position Overview: As a Medical Administrative Assistant at One to One Health, you will play a pivotal role in ensuring the smooth and efficient operation of our medical facility. You will be responsible for a range of administrative tasks to support our healthcare team, maintain patient records, and facilitate the delivery of exceptional patient care.

Key Responsibilities:

• Patient Reception: Greet patients warmly, check them in for appointments, and ensure all necessary paperwork is completed accurately and efficiently.
• Appointment Scheduling: Coordinate patient appointments, surgeries, and consultations, ensuring optimal scheduling to minimize wait times and maximize efficiency.
• Medical Records Management: Maintain electronic health records (EHR) accurately and confidentially, ensuring all documentation is up-to-date and in compliance with regulatory standards.
• Insurance Verification: Verify patient insurance coverage, process insurance claims, and assist patients with insurance-related inquiries.
• Billing and Coding Support: Assist with medical billing tasks, including coding procedures, submitting claims, and resolving billing discrepancies.
• Communication Liaison: Serve as a point of contact between patients, healthcare providers, and other administrative staff, relaying messages and facilitating effective communication.
• Office Administration: Perform general administrative tasks such as answering phones, responding to emails, ordering supplies, and maintaining a clean and organized office environment.
• Patient Support: Provide assistance and support to patients, answering inquiries, addressing concerns, and ensuring their overall satisfaction with our services.

Qualifications:

• Certified medical assistant or equivalent preferred.
• Proven experience working in a medical office setting or healthcare environment.
• Proficiency in medical terminology, electronic health records (EHR) systems, and medical billing software.
• Strong organizational skills with keen attention to detail and accuracy.
• Excellent interpersonal and communication skills, with the ability to interact effectively with patients, colleagues, and healthcare providers.
• Ability to multitask, prioritize workload, and work efficiently in a fast-paced environment.
• Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Ongoing training and professional development opportunities

Join our team at One to One Health and be part of a compassionate and dedicated healthcare community committed to making a positive difference in the lives of our patients.

One to One Health is an equal opportunity employer and does not discriminate in hiring based on race, color, creed, religion, sex, sexual orientation, national origin, age, disability, pregnancy, genetic information, gender identity, or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person

Work Location: In person