Description

POSITION SUMMARY

Under the general supervision of the Director of Nursing, the Clinic Assistant/Medical Assistant/CNA will work in a fast-paced team environment assisting patients and providers. The Clinic Assistant/Medical Assistant/CNA will, set up of rooms, perform vitals, patient intake, patient history, data entry of medications, and performs in house labs and injections as needed. The Clinic Assistant/Medical Assistant/CNA will maintain patient flow moving through the clinic. The Medical Assistant only will perform all duties upon documented competency.

POSITION SCOPE

1. Financial Responsibility – None
2. Staff/Supervision – None

PRIMARY ACCOUNTABILITIES

1. Greet and speak to patients and their family, co-workers, and all staff appropriately.
2. Accurately maintain documentation in the patients Electronic Medical Record; Intake, vital signs, obtains patient history, medications, UDS reporting information and confirming the purpose of visit or treatment.
3. Prepare exam room with appropriate supplies needed; Maintain cleanliness of all exam rooms and stocking of all supplies needed in exam rooms; maintain any equipment such as EKG/ NST machine included in the exam room.
4. Prepare patient for exam by accompanying the patient to the exam room, providing examination gowns and drapes; helping position patient for the examination/and or treatment; Removal of socks and shoes if necessary; Arranging examination room, supplies and equipment. Properly set up patients and use of equipment such as NST and EKG machines.
5. Assisting the Provider during the examination as instructed by the provider such as interpreting medical exams, procedures, results, etc… to patients in their preferred language.
6. Ensure referrals are being sent, manage all medical records and faxes associated with GFH patients.
7. Follow all lab procedures to collect, perform and enter results accurately for all in house CLIA Waved laboratory testing. Dispose of all bio-hazardous materials in the appropriate place, using expected safety measures.
8. Draw labs, provide therapeutic injections, and vaccinations using appropriate methods and safety measures.
9. Sterilize procedure tools and equipment as needed.
10.  Maintain safe, secure, healthy work environment by following and enforcing standard procedures, complying with legal regulations.
11. Screen nurse line calls as directed.
12. Follow HIPAA to maintain patient confidence and protect operations.
13. Responsibility for any equipment that is assigned/checked out to you.
14. Participates in all training offered by GFH.
15. Comply with all requirements of the organization’s corporate compliance program as approved by the Board of Directors
16. Perform any other duties or responsibilities assigned by Clinical Director, Clinic Manager, COO, or CEO

KEY COMPETENCIES

• Adaptability - Ability to adapt to change within the workplace.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Confidentiality - Must maintain strictest confidentiality and comply with all HIPAA regulations and policies.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Empathetic - Ability to appreciate and be sensitive to the feelings of others.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Innovative - Ability to look beyond the standard solutions.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Tolerance - Ability to work successfully with a variety of people without making judgments.

POSITION REQUIREMENTS

Education

• High School Diploma/GED is required.
• Current CPR Certification
• Certified Medical Assistant/CNA is highly preferred
• Current Class C driver’s license.

Experience

• Previous medical office experience is highly preferred.
• Proficiency in English written and oral communication preferred, Spanish and other languages are desirable..

Physical/Environmental

• Work may involve exposure to unusual elements such as extreme temperatures, unpleasant odor and/or loud noises.
• Moderate physical activity. Requires handling average-weight objects up to 15-20 pounds.
• While performing the duties of this job, the employee is regularly required to maintain sufficient visual acuity to read, and write.
• Position requires sufficient hearing level to effectively communicate with people directly or by telephone.
• Will work with blood or blood-borne pathogens and will require OSHA training.
• Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.
• Willingness to travel.

Additional Requirements

• Position requires sufficient hearing level to effectively communicate with people directly or by telephone.
• Moderate physical activity. Requires handling average-weight objects up to 15-20 pounds, assisting with patients and standing and/or walking for most of the day.
• Work involves considerable exposure to unusual elements such as extreme temperatures, unpleasant odor and/or loud noises.
• While performing the duties of this job, the employee is regularly required to maintain sufficient visual acuity to read, write and operate equipment.
• All other duties as assigned.

Qualifications