Job Description:

As a Fraud Analyst I, you will be responsible for researching and analyzing high-risk transactions across payment channels to identify indications of potential fraud. This incumbent will effectively respond to fraudulent events to minimize loss and promote recovery. As the Fraud Analyst, I will work collaboratively with both internal and external clients to appropriately investigate, report, and resolve both attempted and actual fraudulent events. The Fraud Analyst I will also evaluate the results of actions to support fraud trend analysis and ensure best practices are followed.

Responsibilities, Duties, and Accountabilities:

• Review payment channels in a fast-paced environment generated by Bank fraud monitoring products and rapid decision fraud alerts.
• Investigate and research cases and potentially suspicious situations; efficiently arrive at sound risk-based conclusions to minimize fraud losses.
• Clearly document and support judgments, decisions, and rationale, which will necessitate strong writing skills and the ability to maintain files and records following business unit standards.
• Prepare regulatory and investigative reports (SARs).
• Identify fraud trends and communicate observations to management.
• Maintain and update the case management system for tracking fraud cases and relevant information.
• Work closely and collaboratively with members of the Fraud Department.
• Provide advisory guidance in fraud prevention techniques and best practices for both internal and external clientele.
• Identify internal procedural violations and recommend actions to mitigate reoccurrence.
• Demonstrate sound judgment and decision-making in the context of regulatory requirements, Bank policies, and industry best practices.
• Apply project management and organization skills to a variety of tasks; demonstrating flexibility and problem-solving skills.
• Possess proficiency in understanding banking products and workflows, especially payment systems (check, wire, ACH, and online banking).

Qualifications:

• Bachelor’s Degree required.
• At least 2 years of specifically relevant business experience preferably within the Banking industry or financial crime law enforcement; plus a basic understanding of fraud detection and prevention.
• Ability to learn and use a variety of systems and technology.
• Ability to work independently on special projects.
• Demonstrate aptitude to utilize computer systems, adhere to bank policies and procedures, and ensure compliance with applicable bank regulations.
• Excellent communication skills.
• High level of professionalism and confidentiality.
• Works well in a team environment.

Job Types: Full-time, Contract

Pay: $30.00 - $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Fraud prevention and detection: 1 year (Required)
• Fraud Investigation: 1 year (Required)
• Monitoring: 1 year (Required)
• Financial services: 1 year (Required)
• Banking: 1 year (Required)
• Investment banking: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: Remote