INTRODUCTION:

Central Neighborhood Health Foundation is a Federally Qualified Healthcare Center committed to the Triple Aim as described by the Institute for Healthcare Improvement. Improving the US Health Care System requires simultaneous pursuit of three aims: 1) improving the experience of care, 2) improving the health of populations and 3) reducing per capita costs of health care. Preconditions for this include the enrollment of an identified population, a commitment to universality for its members, and the existence of an organization (an "integrator") that accepts responsibility for all three aims for that population.

SUMMARY:

The MAT Navigator engages with the community to identify prospective patients to explain the MAT program & provide education and outreach; may act as the primary point of contact for patients enrolled in the Substance Use Disorder Program; and act as case manager/care coordinator to enrolled patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The MAT Behavioral Health Care Coordinator works in collaboration and continuous partnership with chronically ill or “high-risk” patients and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach to:

• Promote timely access to appropriate care.
• Increase comprehension through culturally and linguistically appropriate MAT education.
• Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals to MAT providers.
• Travel to other clinics to support providers (MAT services).
• Serve as the contact point, advocate, and informational resource for CNHF MAT services and expansion.
• Gain knowledge/education and be able to speak to SUD inequities.
• Develop and strengthen community partnership.
• Conducts Outreach and Education activities in the community.
• Increase the number of targeted patient populations receiving MAT treatment.
• Provide relevant harm reduction/MAT service training/education.
• Provide client access to MAT resources (ie. transportation).
• Coordinate with staff and providers for additional MAT education.
• Assist in developing MAT outreach program information with collaborative materials.
• Monitor adherence to MAT grant requirements, evaluate effectiveness, monitor patient progress in a timely manner, and facilitate changes as needed.
• Facilitate patient access to appropriate MAT providers.
• Educate patient and family/caregiver(s) about relevant community resources.
• Facilitate and attend MAT meetings.
• Provide feedback for the improvement of the Substance Use Disorder Program.
• Other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

• Community Health Worker with 1 to 2 years’ experience in clinical or
• Community resource settings; Care coordination and/or case management.
• Experience is desirable.
• MAT services.
• Evidence of essential communication, education, and counseling skills.
• Proficiency in communication technologies (email, cell phone, etc.)
• Highly organized with ability to keep accurate notes and records.
• Experience with health IT systems and reports is desirable.
• Local knowledge about and connections to community health care and social welfare resources is desirable.
• Working knowledge, experience of targeted population and SUD treatment.

KNOWLEDGE, SKILLS, and ABILITIES:

• Must have a high level of accuracy, time management skills, and possess strong organizational skills
• Excellent analytical, problem solving, and prioritization skills.
• Use statistical and graphic displays.
• Excellent verbal and written communication skills.
• High-level interpersonal skills. Able to work collaboratively and tactfully with multi-disciplinary and diverse teams that may include employees, customers, physicians.
• Effective computer skills, particularly Microsoft Office, Excel, PowerPoint, publisher, Paint, Word, etc.
• Work independent to complete assigned tasks.
• Team building.
• Project Management.
• Change Management.
• Project Execution.
• Must be able to travel within the service area and region to multiple locations
• Bilingual in English/Spanish is a plus

TRAVEL:

• As needed.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Case management: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person