SUMMARY

The Comprehensive Perinatal Healthcare Worker (CPHW) is an integral member of the Prenatal Care Team. The CPHW interacts with pregnant and postpartum patients as they navigate CNHF and community prenatal services. This position provides direct clinical care to patients and is responsible for a variety of clerical, lab, education, and follow-up duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following functions:

• Performs client orientation into the CPSP program: services provided, OB staff, program adherence and qualifications.
• Assist in educational classes and videos.
• Perform patient assessments, reassessments, interventions and follow-up services in: Obstetrics, Nutrition, Psychosocial services and Health Education.
• Performs in-house testing, including pregnancy testing (if needed), and documents results, may perform other MA related duties such as vaccinations, assistance with OB/GYN procedures.
• Follows-up with patients between visits regarding appointments, labs, referrals, etc.
• Acts as a community service liaison.
• Assists with individual case coordination and case management.
• Consults with licensed staff such as MD or NP for dispensing of Prenatal Vitamins.
• Assists patients with forms such as WIC and Disability.
• Leads Prenatal and Parenting Education, individual and group sessions.
• Assists with referrals to outside organizations such as WIC, genetic screening and dental.
• Develops individual care plans and evaluates quality of care.
• Assists with the ordering and maintaining supplies as well as organization of the prenatal education materials.
• Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE

• High school diploma
• Graduate of accredited Medical Assistant program.
• Bilingual English and Spanish preferred.
• Ability to complete CPSP Provider Training.
• 1 year of experience in OB/GYN or related practice.
• CPR Certification preferred.

NECESSARY SKILLS

• Excellent verbal and written communication skills.
• Excellent interpersonal, customer service, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Must be effective and efficient in delivering culturally competent care to patients.
• Must have good negotiation and persuasion skills.
• Must have the ability to exercise sound judgment.
• Ability to effectively provide instruction and education to pregnant patients on a variety of subjects.
• Must be well organized, a self-starter and possess excellent telephone communication skills.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Ob/Gyn

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• CPHW or CPSP: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person