Salary Range: $21.00 to $23.00 an hour

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

COVID-19 Considerations Masking is optional for employees, visitors, patients, vendors, etc. All employees are to have received COVID-19 vaccine including booster, if applicable, and flu vaccine.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Kidney Group with multiple locations seeking an enthusiastic and motivated Medical Administrative Assistant to join their team. The position is to work in Orange, North Haven, West Haven, Branford and Fairfield and must be available to travel to all locations for coverage. The hours are Monday through Friday from 8:30am to 5:00pm.

This position supports a department, provider, or manager by performing duties as directed.

Essential Functions

• Assist with appointment scheduling, rescheduling, follow up, etc.
• Responsible for schedule utilization, cancelation and wait list management
• Coordinates tests, procedures, and lab appointments for patients, obtain prior authorization
• Provide patients with information and respond to patient inquiries
• Enter patient information in EHR
• Phone Triage
• Assist with all patient portal questions
• Communicate information appropriately, accurately, and timel

Skills and Knowledge - Medical Administrative Assistant

• Intermediate computer skills including MS Office
• Attention to detail
• Collaboration skills
• Communication proficiency

Education and Experience

• High School Diploma or equivalent
• Experience in an office setting

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