General Summary of Duties: Collection of outstanding patient accounts receivable through follow up with insurance companies and patients, review, and correction of information accounts, billing or re-billing of claims, or filing of appeals.

Example of Duties: (This list may not include all of the duties assigned)

• Review and process or reprocess insurance claims as required, either paper or electronically for four or more payer types.
• Respond to patient requests in regards to their accounts by the review of all aspects of a patient's account. Identify and correct any billing errors and discuss with the patient.
• Updates patient's accounts with the appropriate documentation and information. Follow up and complete/correct all incoming correspondence including denials or requests for additional information.
• Work with physicians, office staff, and management to correct denials for payment.
• Contact insurance companies for follow-up on unpaid charges after 45 days from date of service.
• Post and balance journal entries into the system.
• Assist with support for other department members as required.
• Performs related work as required or assigned.

Education: High school diploma or GED.

Certification/License: Minimum of 3 years of experience in medical claims billing and collections, utilizing customer service skills. Computer experience. Secretarial experience.

Bond Clinic is a Drug Free Workplace and an equal opportunity employer. Bond Clinic will provide reasonable accommodation to complete the online application consistent with applicable law. If you require an accommodation, please contact Human Resources.