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Job Summary:
All employees are expected to work towards a common purpose: To place the devotional and word into the hands of as many people as we can during our lifetime.
Secures revenue by verifying and posting receipts and resolving discrepancies. Performs a variety of tasks generated from customer contact via phone, mail, email, and website orders. Produces and sends correspondence. Stays current with organizational knowledge.
Essential Functions:
1. Answers phone calls (by the third ring) in a friendly, courteous manner and determines the customer service need.
2. Generates correspondence to secure additional customer information or resolve customer disputes.
3. Stays current with knowledge of product information, production and delivery schedules, marketing and promotion materials and other information necessary to provide excellent customer service.
4. Produces fulfillment documents.
5. Willingly completes other duties as assigned.
Ministry Principles
1. Safety Awareness: Works in a safe and responsible manner to help ensure an accident-free environment.
2. Integrity: Is honest in dealings with peers, managers and external business relationships; maintains the security and confidentiality of information obtained on a daily basis.
3. Workplace etiquette: Creates a favorable impression on our visitors and co-workers; displays good manners and a professional appearance. Arrives to work on time and completes daily schedule.
4. Communication: Participates in attentive listening within the department and the organization to fully understand other’s needs; provides proper written, verbal and non-verbal messages.
5. Customer Relations: Committed to providing the highest quality of service by treating our customers with the utmost courtesy and respect. Produces clear, concise and accurate written messages to customers, including emails and letters. Speaks clearly and respectfully while talking with customers.
6. Teamwork: Cooperates within the department or other company group members to achieve a common goal; brings individual skills together for the good of the whole company.
Knowledge, Skills and Abilities:
Education: High School Diploma
Experience:
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
Software & Cloud Computing
$38k-47k (estimate)
05/12/2024
09/07/2024
perfectsearchcorp.com
OREM, UT
50 - 100
2012
Private
KURT GARBE
$10M - $50M
Software & Cloud Computing
IMAT Solutions provides medical data management and decision support software to medical homes, hospitals and clinics.