2 Jobs
I Heart Mac And Cheese is Hiring a Corporate Trainer Near Boca Raton, FL
I Heart Mac & Cheese is a fast-casual concept specializing in customizable, made-to-order macaroni & cheese and grilled cheese sandwiches. The menu combines the creativity of award-winning recipes resulting in a grown-up approach to this classic childhood dish.
Position Overview: We are seeking a skilled and dynamic Restaurant Traveling Trainer to join our team. The ideal candidate will have a minimum of 2 years of relevant restaurant experience and a strong passion for the industry. This is a hands-on role that involves traveling up to 12 days in a row to various locations within our franchise network. The Restaurant Traveling Trainer will play a crucial role in ensuring consistent operational excellence across our franchise locations, promoting a positive guest experience, and maintaining a strong understanding of restaurant P&L. This position is NOT Remote and is based out of our Boca Raton office when you are not traveling.
Responsibilities:
- Training and Development: Conduct comprehensive training sessions for restaurant staff, including front-of-house and back-of-house teams. Provide hands-on training, demonstrations, and workshops to ensure consistent adherence to operational standards, service protocols, and safety procedures.
- Operational Excellence: Collaborate with restaurant franchisees, managers, and staff to assess and enhance operational practices, efficiency, and quality. Identify opportunities for improvement and implement solutions to elevate overall performance.
- Travel Requirements: Be prepared to travel up to 12 consecutive days, training different franchise locations within the network. During travel and training, provide real-time coaching, support, and guidance to improve performance and guest satisfaction.
- Franchise Support: Utilize your experience and knowledge of franchise operations to offer guidance and best practices to franchisees. Help franchise locations achieve and exceed brand standards and expectations.
- Performance Analysis: Utilize your understanding of restaurant P&L to analyze financial and operational data, identify trends, and work with management to develop action plans for improvement.
- Guest Experience: Ensure that staff are trained to deliver exceptional guest experiences, focusing on service quality, speed of service, and overall customer satisfaction.
- Documentation: Maintain accurate training records, progress reports, and evaluations for each location visited. Provide timely feedback and recommendations for improvement.
- Communication: Collaborate closely with the corporate training team and communicate effectively with management and franchisees regarding training initiatives, challenges, and successes.
- Minimum of 2 years of relevant restaurant experience, with a strong understanding of restaurant operations.
- Willingness and ability to travel extensively (up to 12 consecutive days).
- Experience working in a franchise environment is advantageous.
- Proficiency in analyzing restaurant P&L statements.
- Excellent interpersonal and communication skills.
- Strong training and coaching abilities.
- Ability to adapt to different work environments and locations.
- Attention to detail and a commitment to quality.
- Positive attitude and a passion for the restaurant industry.
- Flexible schedule and ability to work weekends and evenings as needed.
Benefits
- Paid Vacation
- Paid Sick Days
- Health, Dental, and Vision Insurance
Job Summary
Full Time
$79k-101k (estimate)
05/06/2024
05/19/2024
iheartmacandcheese.com
BOCA RATON, FL
25 - 50
2016
STEPHEN GIORDANELLA
<$5M
Restaurants & Catering Services
Related Companies
About I Heart Mac And Cheese
I Heart Mac & Cheese is a fast casual concept specializing in customizable, made-to-order macaroni and cheese and grilled cheese sandwiches. The menu combines the creativity of award-winning recipes resulting in a grown-up approach to this classic childhood dish. Diners can choose from a variety of pastas or bread, including gluten-free, along with different types of sliced cheeses, vegetables and proteins like meatballs, bacon, ground beef, pulled pork, short ribs and crispy chicken. Some signature dishes include: The Cuban with mojo marinated pulled pork, ham, Gruyere cheese and dill pickles ...
; The Best of Both Worlds, a baked mac and cheese sandwich with slow-cooked short rib, white cheddar cheese and American cheese finished with BBQ Sauce; and Lobster & White Truffle consisting of Maine lobster, muenster cheese and scallions finished with lobster cream and white truffle oil. Our Vegan line includes Vegan Cheese Sauce, Vegan sliced cheeses, and 3 of the Beyond Meat proteins. We have 3 corporate locations in South Florida and Franchises throughout the country. Click here for locations: https://www.iheartmacandcheese.com/locations/ Interested in owning a franchise? Fill in the short form at the link below for more informtaion: http://www.iheartmacandcheese.com/franchise/
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