Who We Are

At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.

How You'll Contribute to the Team:

The VP, Wellness Operations focuses on both tactical and strategic planning and execution for a new business segment focused on improving residents' health and well-being. This role requires critical thinking, strong organizational and logistical skills, and the ability to leverage technology to drive better performance and efficiency throughout the program lifecycle. The ability to lead a team of technicians to rapidly deploy the program, across multiple projects, in an efficient and cost-effective manner, meeting all project milestones and strategic goals, is at the forefront of this role.

While the role is remote, we prefer to hire selected candidates from the following states: AL, FL, GA, IL, IN, KS, LA, MA, MD, MI, NC, NE, OK, RI, TN, WI and TX.

Primary Responsibilities Include:

• Support the President, Wellness to achieve business goals through the development and execution of project-specific strategies that align with short and long-term objectives.
• Responsible for managing the Wellness portfolio lifecycle, ensuring product installation and maintenance operations result in the successful achievement of organizational, program, and project objectives.
• Develop project schedules and resource levels needed to attain scheduled milestones and monitor workforce levels to ensure compliance with all contracts and commitments of partnership agreement.
• Work with installation managers to assign technicians to projects. Ensure resources are managed effectively and techs have the necessary products, equipment, and training to perform and complete work on schedule.
• Create and implement Wellness installation and maintenance program standard operating procedures.
• Design the analytical framework used to measure plan effectiveness and efficiency; proactively monitor execution and identify what is driving or hindering progress. As necessary, develop corrective action plans that promptly address any pain points, inefficiencies, or unmet business needs; partner with operations teams to guide end-to-end execution of the plan.
• Collaborate with cross functional colleagues and partner suppliers throughout the project lifecycle; manage logistics, ensuring products and technicians are at the customer site when needed.
• Develop and maintain customer and vendor/subcontractor relationships. Identify and select teaming partners to help fill critical capability gaps.
• Plan for long-term growth by ensuring that appropriate systems, processes, controls, and personnel are in place to successfully maximize profitability and manage risk.
• Support an environment that fosters respectful, informative, and timely communication and collaboration across various functional areas.
• Using in person observations, data and analytics, identify opportunities for process improvements and understand where technology can be leveraged to streamline operations.
• Own key customer metrics tied to project profitability, efficiency, and timely project completion.
• Monitor and ensure proper reporting requirements are met.
• Contribute to budget development and prepare and manage budgets and forecasts.
• Model the highest standards of business professionalism and provide day-to-day leadership to the Wellness installation team; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, financial management, and sound business judgment.
• Lead the recruitment and retention of a diverse team of professionals; create accountability and ownership among team members through communication of clear expectations, supervision, and timely performance feedback.
• Other duties as assigned.

Role Specific Requirements Include:

• 10 years professional operations experience in a property management and/or facilities management capacity with 5 years managing geographically distributed teams at scale.
• Strategy management experience, including specific experience executing multiple disparate strategic projects simultaneously.
• The ability to identify, procure and manage the resources necessary to implement large scale, geographically dispersed, installation and maintenance programs.
• Proven ability to create and lead the implementation of project-level strategies.
• Project management experience with proven ability to organize, prioritize and manage multiple priorities while being attentive to details.
• Critical thinking and analytical skills necessary to mitigate risk factors and resolve complex or unforeseen conditions amid tight timelines and high client expectations.
• The ability to pragmatically develop processes and policies with controls to implement large scale plans across a geographically dispersed portfolio.
• Proven ability to develop structure in complex and ambiguous situations.
• Proven history of building strategic relationships that are aligned on operational goals and focused on creating customer value.
• Ability to leverage pre-existing network of industry contacts and build new relationships with industry leading subcontractors and vendors.
• Demonstrated ability to effectively communicate with individuals of diverse backgrounds and at all organizational levels, including the ability to influence and negotiate.
• Demonstrated ability to move between high-level strategic thinking and high-detail tactical thinking.
• Demonstrated excellence in building and supporting a team. Proven ability to lead others in the achievement of goals and create teams driven by initiative, innovation, and collaboration.
• Computer proficiency, including working knowledge of word processing, spreadsheet, and database software.
• Ability to travel 25-50% of the time.
• Valid driver's license is required.

Competencies:

• Strategic Leadership and Execution - Applies vision to think beyond the immediate situation and explores multiple potential paths. Invests time in planning, discovery, and reflection to better drive decisions and more efficient implementation. Ensures that business goals are met by executing, monitoring, and adjusting the organizational action plan.
• Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.
• Risk Management - The ability to assess and mitigate the degree of risk in plans or actions. Makes contingency plans to limit the magnitude of risk.
• Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.
• Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
• Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Exceptional Benefits for Exceptional Team Members

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• Tuition reimbursement to support growth and development
• 100% paid life and AD&D insurance
• Short-term and long-term disability coverage
• Maternity leave
• Paternity Leave
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program

Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.

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