Who we are:

We dream big. We love food. We’re building the next generation of marketing software and our mission is to help the lifeblood of our communities, small businesses, specifically local restaurants and bars.

Launched in 2015, SpotHopper has quickly become the leading all-in-one marketing and operations platform for in-house teams to use at bars and restaurants. We work with over 10,000 restaurants and are one of the fastest growing tech companies in the country.

SpotHopper's all-in-one marketing and operation technology helps independent restaurants tackle the challenges they face online from one easy-to-use platform, saving them time and money. The industry-leading solution enables operators to elevate their online image, increase exposure, bring in more customers, attract more qualified employees, and keep up with national chains.

Who we're looking for:

Our Onboarding Specialist team is the backbone of the company, they ensure that our customers are happy, see value in the service, and a ton more revenue! We're looking for new team members who are friendly, high empathy and high energy. And if you're a foodie that's plus, since all of our customers are bars and restaurants! The perfect job for recent college grads to get into tech and begin their career.

What you'll do:

- Handle all aspects of the onboarding process for 10-15 new customers each month

- Work closely with sales reps in each assigned territory (typically 3-5) to stay current on customer statuses and updates

- Attend monthly tech trainings and consistently work internally to remain up to date on new product releases/technical aspects of the role

- Initiate outreach to ensure customers are on track to be onboarded in the desired timeframe (6-8 weeks)

- Conduct demos of the platform and answer questions

- Handle inbound emails/tickets from your customers

- Work with the customer and the design team on their new websites

What we offer:

- $50k Base, $55-$75k OTE (base commission)

- Built in progression path to earn raises in your base

- Health, vision, dental, and life insurance

- 401k matching up to 4%

- $300 per month to spend at any locally owned restaurants of your choice!

Job Type: Full-time

Pay: $50,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work

Application Question(s):

• Please provide a link to your LinkedIn profile, thank you!

Education:

• Bachelor's (Preferred)

Experience:

• Onboarding: 1 year (Preferred)

Work Location: Hybrid remote in Milwaukee, WI 53202