You haven't searched anything yet.
Parts Counterperson
Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.
Values: To protect our integrity first
To promote ingenuity and challenge everything
To develop people
To pursue excellence
The Company: Our strength is in our people and team work.
Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country.
Vanguard Truck Centers is a Successful Company that is Growing and Profitable!
SUMMARY
Sells parts to all customers, over the counter, through the shop, or on the phone.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Reviews shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level of service to internal and external customers.
Pulls and fills orders from warehouse inventory.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Notifies the service advisor and the customer when special ordered parts have been received or delayed.
Notifies the shop when all parts have arrived and when they will be delivered.
Pulls orders for delivery to shop, making sure all parts are tagged with customer names and job number.
Follows up on back-ordered parts.
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily.
Assists outside sales representatives with their orders.
Makes sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Issues and tracks requested shop tools to technicians.
Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
Sets up orders for daily shipment, delivery, or pick-up.
Solicits assigned accounts by phone.
Keeps front and rear counter areas clean and uncluttered.
Cleans computer terminals and printers daily.
Participates in all training programs that are made available.
Keeps current on new products and product updates.
Participates with the parts manager in maintaining a lost sales tracking program.
Maintains professional appearance.
QUALIFICATIONS
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual is always a plus.
BENEFITS
Competitive salary
401k with employer match
Medical, dental, and vision insurance
Employer paid STD and Basic life
Optional life and LTD
Flexible Spending Account
PTO Paid Time Off program
Career Advancement Opportunities
Background screening is a mandatory pre-requisite for employment consideration.
Vanguard Truck Centers afford equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status.
Other
Retail
$35k-45k (estimate)
04/27/2024
06/25/2024
vanguardtrucks.com
PHOENIX, AZ
200 - 500
1989
TOM EWING
$10M - $50M
Retail
Vanguard Truck Centers owns and operates full service commercial truck centers in the United States, representing truck, bus and component manufacturers such as Mack Trucks, Inc., Volvo Trucks North America, Isuzu Commercial Vehicles, GM Medium Duty, UD Trucks, Prevost, Autocar, Cummins Engine and Allison Transmission. We offer comprehensive transportation solutions, with locations in Arizona, Georgia, Illinois, Missouri, South Carolina and Texas. Please check https://vanguardtrucks.com/truck-brand-services/ for brand location specifics. The Vanguard mission is to exceed customer expectations ...
with our entire product and service offering, including new trucks, leasing & rental, premium used trucks, all makes parts, service & body shops and finance & insurance services.
More
Show Less
The job skills required for Parts Counter Associate include Products and Services, Outside Sales, Integrity, Pricing, etc. Having related job skills and expertise will give you an advantage when applying to be a Parts Counter Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Parts Counter Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Parts Counter Associate positions, which can be used as a reference in future career path planning. As a Parts Counter Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Counter Associate. You can explore the career advancement for a Parts Counter Associate below and select your interested title to get hiring information.
If you are interested in becoming a Parts Counter Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Counter Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Parts Counter Associate job description and responsibilities
Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities.
03/30/2022: Providence, RI
When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership.
01/25/2022: Altoona, PA
Provide service technicians with parts as required.
04/18/2022: Richland, WA
Follow up on shortages and expedite by reporting to Parts Manager.
03/16/2022: Frankfort, KY
Sells parts to all customers, over the counter, through the shop or on the phone.
04/10/2022: Anderson, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Parts Counter Associate jobs
Earn Associate with 0 to 1 years of experience.
04/17/2022: Biloxi, MS
Automotive Parts Manager - Certificates, Licenses, Registrations Automotive Service Excellence (ASE) Certifications.
04/14/2022: Miami, FL
Few people think they are paid fairly at Advance Auto Parts.
01/26/2022: Columbus, GA
Recognize miss- and disinformation.
02/19/2022: Beaumont, TX
The utensil holder and wire rack are dishwasher-safe, but all other parts should be hand washed.
02/28/2022: Worcester, MA
Step 3: View the best colleges and universities for Parts Counter Associate.