Proctors are responsible for ensuring exam integrity and providing superior customer service in a friendly, technology-enhanced environment. Individuals will be expected to be flexible both in hours and day-to-day operations.

* Ensure all exams are filed correctly, double-checking rosters and daily completed exams.

* Scan and email exams to the appropriate instructor or contact person.

* Answer fundamental questions over the phone and in-person.

* Know when a query needs to be escalated to a full-time proctor.

* Assist in any other areas as determined by full-time proctors or upper management, as needed.

* Able to serve as an intermittent replacement for a full-time proctor in any extenuating circumstances.

Is Time Limited No If Yes, Appointment Length

Department Information

Job City & State Raleigh, NC Department Disability Resource Office

System Information

Classification Title Temporary-Technical/Paraprofessional Working Title Proctor Assistant

Position Information

Requirements and Preferences

Work Schedule Monday-Friday, 8am-5pm with occassional overtime during final exams. Other Work/Responsibilities Minimum Experience/Education

High School Diploma or equivalency; or demonstrated possession of the

competencies necessary to perform the work.

Department Required Skills

* Proficiency using MS Word Excel- Intermediate level

* Attention to detail

* Proficiency using Google mail/Chrome

* Excellent communication skills

Preferred Years Experience, Skills, Training, Education

* Experience working in a university or college setting

Required License or Certification

N/A

Valid NC Driver's License required? No Commercial Driver's License Required? No

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