OBJECTIVE

Reporting to the Shipping & Receiving Manager, the Warehouse Supervisor provides hands-on leadership to a warehouse team. The Warehouse Supervisor's responsibilities include the complete, accurate control of and execution of all shipping and receiving daily activities in a highly customer-driven environment. This role is responsible for ensuring all inbound/outbound bookings and appointments are scheduled according to vendor and customer-specific guidelines, volume requirements, and available manpower.

QUALIFICATIONS

Education:

• High school diploma
• Current license for forklift and reach truck
• Post-secondary education in operations management or related field an asset
• Hazard Analysis and Critical Control Points (HACCP) certification is an asset

Experience & Skills:

• Minimum 5 (five) years of warehouse and supervisory experience, preferably in the produce industry
• Knowledge of Good Manufacturing Practices (GMP) related to the food industry
• Ability to lift up to 50lbs
• Proficient with MS Office, familiarity with ERP systems is an asset
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multi-task
• Excellent organizational skills with the ability to work within a high-paced and demanding work environment
• Positive attitude and ability to problem-solve
• Ability to have flexibility in working hours, including weekends

PRINCIPAL RESPONSIBILITIES

1. Ensure all shipping and receiving procedures are followed by team members.
2. Process bill of lading for each order while ensuring customer-specific procedures are being adhered to.
3. Report returns and/or rejects back to the sales team.
4. Monitor shipping and receiving lists to accurately ensure product shipments are being received.
5. Monitor inventory and cycle counts.
6. Manage product flow in both assembly and shipping areas.
7. Monitor employee hours and performance.
8. Schedule trucks, drivers, and third-party services while making any necessary changes to loads in real-time.
9. Book appointments for customers based on shipping list
10. Coordinate product adjustments
11. Ensure proper housekeeping within the warehouse.
12. Ensure compliance with the Occupational Health and Safety Act, Food Safety Act, employment regulations, and company policies.
13. Perform all other duties, responsibilities, and functions as assigned by the Shipping & Receiving Manager.