At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.
Job Description Summary:
PayPal is seeking an experienced and dynamic senior leader to head its US Benefits function. An integral part of the People team, this leader is responsible for bringing experience and capable management skills to lead a talented US Benefits team, and responsible for all aspects of employee value creation & engagement, operational & technology discipline, financial rigor, and team development. Managing the full scope of benefits programs, the role is expected to collaborate heavily with wide range of supporting stakeholders across People (e.g., Compensation, Technology, Program Management, HR Risk, Compliance, Audit, Legal, Finance, Sourcing). Through a balanced portfolio of BAU and Transformative initiatives, the leader is expected to set strategy & execution discipline and inspire and lead the US Benefits team to successful outcomes. The role is expected to drive performance in a vibrant set of vendor & partner relationships. Reporting to the Global VP of Benefits at PayPal, the role is also expected to support cross-geographic/global initiatives, serve as a senior member of the Benefits Leadership Team, and be an active interface with People Team & Business leaders at PayPal.
Job Description:
The Company:
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid.
We operate a global, two-sided network at scale that connects merchants and consumers with 426 million active accounts (consisting of 392 million consumer active accounts and 34 million merchant active accounts) across more than 200 markets. PayPal helps merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
PayPal is a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
The Position:
PayPal is seeking an experienced and dynamic senior leader to head its US Benefits function. An integral part of the People team, this leader is responsible for bringing experience and capable management skills to lead a talented US Benefits team, and responsible for all aspects of employee value creation & engagement, operational & technology discipline, financial rigor, and team development. Managing the full scope of benefits programs, the role is expected to collaborate heavily with wide range of supporting stakeholders across People (e.g., Compensation, Technology, Program Management, HR Risk, Compliance, Audit, Legal, Finance, Sourcing). Through a balanced portfolio of BAU and Transformative initiatives, the leader is expected to set strategy & execution discipline and inspire and lead the US Benefits team to successful outcomes. The role is expected to drive performance in a vibrant set of vendor & partner relationships. Reporting to the Global VP of Benefits at PayPal, the role is also expected to support cross-geographic/global initiatives, serve as a senior member of the Benefits Leadership Team, and be an active interface with People Team & Business leaders at PayPal.
Key Responsibilities :

• Oversee strategy, design, and execution of all US Benefits Programs.
• Drive Employee Engagement Agenda (e.g., Web & Digital Content, on-site events, employee experience, Branding of Benefits COE).
• Oversee the development of senior stakeholder relationships, including senior business leaders, Site People Partners, and People Partners.
• Push a Strong Financial Discipline to balance cost and value (e.g. Vendor performance management, Budgeting, Billing/Invoicing).
• Strong Plan Management skills across programs & categories (e.g. Health, Concierge, Financial Wellbeing, Life Wellbeing, Leave of Absence, Mental Health, LGBTQ , Women's Health, DEI&B).
• Manage relationships with vendors, brokers, and carriers, including monitoring of cost, service levels, processes, and accuracy of data. Lead negotiations and renewals with providers including governance, contract compliance, issues management, communications frequency, schedule, and approach. Working closely with brokers globally to evaluate and benchmark our benefits programs based on global industry trends and best practices to ensure competitiveness in market.
• Lead and drive the execution of benefit annual renewals and enrollment process, involved in all phases of renewal discussions, benefits communication, and change management plans.
• Oversee the rollout of operational and technology initiatives.
• Oversee containment & management of Benefits related risks (e.g. Third Parties, Operational and Performance Audits, People Risk, Employee Sentiment Risk).
• Oversee a robust talent development & culture agenda, develop the team.
• Develop new ways to use data and insights to drive decisions.
• Overall end-to-end delivery of Benefits related programs.
• Continue the ongoing momentum to transform US Benefits COE Capabilities.
• Work closely with other regional Benefits Leaders to help shape a consistent and integrated global COE strategy, and execution of cross-regional initiatives.
• Manage day to day administration and compliance of programs, through management of internal and vendor partner relationships.
• Partner with Compensation with a Total Rewards mindset.

Qualifications:

• Experience Benefits leader, with a strong grasp on strategy, design, and execution of programs in Health (e.g. Medical, Vision, Dental, Rx), Financial Wellness, and Life Wellbeing (e.g. Leave of Absence, Mental Health, Wellbeing) segments.
• Stable team management skills to inspire and direct a team to successful outcomes.
• Deep knowledge of US Legal & Regulatory environment related to Benefits.
• Strong Vendor Performance Management skills.
• Strong skills in employee engagement, operational & tech discipline, financial discipline & processes.
• Demonstrated ability to inspire & develop teams.
• Experience with communication with senior business stakeholders.
• Ability to drive change and transformation to modernize existing and build new capabilities supporting Benefits.
• Ability to build strong relationships and drive execution with other People COE's (e.g. IT, PMO, Audit, Risk, Finance).
• Fact and analytically driven, but with sound General Management Skills.
• Globally and culturally astute, with impeccable tact.
• Gravitas and Senior presence, with strong communication skills.
• Ability to drive consensus across functional teams.
• Positive & Inspiring People leader persona.
• Bachelors Degree in Human Resources, Business, Finance, or other related areas preferred.
• 10 years of benefits-related management experience in a complex, large global public company environment.

Commitment to Diversity and Inclusion:
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.
Additional Job Description:
Subsidiary:
PayPal
Travel Percent:
10
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
Click Here to learn more about our culture and community.
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https://www.paypal.com , https://about.pypl.com and https://investor.pypl.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [redacted].
Any general requests for consideration of your skills, please Join Our Talent Community.