Description

PROGRAM MANAGER AT DYS

REQUISITION ID – 

POSITION SUMMARY:

Reporting to the Program Manager, the primary role of the Program Manager is to provide leadership and oversight of the day-to-day operations of the Diamond Youth Shelter (DYS) within the mission of Larkin Street Youth Services. Responsibilities include supervision and training of residential counselors, case manager, and youth advocate; development and implementation of program services; ensuring compliance with Community Care Licensing (CCL) regulations, grants and budgets; and providing overall support to the program team. Additionally, the Program Manager develops and maintains collaborative relationships with community providers, including referral agencies, and resource agencies. 

ESSENTIAL JOB FUNCTIONS:

• Oversee day-to-day operations of program services for youth ages 12 to 18 at Diamond Youth Shelter.
• Provide direct oversight in the hiring, training, and ongoing development of program staff.

• Ensure the provision of basic services, meals, special projects/activities, and an emotionally and physically safe, clean, and supportive atmosphere.
• Facilitate staff meetings and individual staff supervision.
• Coordinate program coverage and scheduling.
• Provide oversight of intakes and assessments, and support program staff in keeping charts and paperwork up to date and complete.
• In collaboration with the program director, oversee budges, contract requirements, and program outcomes.
• Ensure program and facility are in compliance with Title 22 Community Care Licensing Regulations at all times.
• Completion of monthly data collection and statistical reports
• Represent agency at community meetings/activities, when appropriate
• Actively participate in agency leadership meetings, projects, and activities.
• Hold On-Call responsibilities as assigned and scheduled in rotation.
• Ability to pass DOJ clearance to work in a licensed care facility.
• Obtain Group Home Administrator Certification within 6 months of hire and maintain certification while serving in this role. Position will be required to serve as the Administrator of the facility.

KNOWLEDGE, SKILLS & ABILITIES:

• Maintain professional standards of performance, demeanor, appearance and the strictest of confidentiality at all times.
• Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description.
• Maintain a creative, team building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
• Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
• Exercise discretion and professional judgment at all times, keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
• Actively participate in Diversity, Equity, and Inclusion (DEI) work within the agency, along with managing programs with a lens on DEI.
• Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
• Ability to work with a diverse staff and excel in a multi-cultural environment.
• Other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

EDUCATION: 

• Bachelors Degree in Social Work, Psychology or related field. May consider experience in lieu of education.

BACKGROUND & EXPERIENCE:

• Minimum of two years of supervisory experience in a residential treatment or shelter program.
• Three to five years’ experience working with youth and young adults; preferably at-risk, homeless, or runaway youth.
• Working knowledge of issues facing homeless and/or at-risk youth and young adults required.
• Ability to pass DOJ clearance to work in a licensed care facility
• Obtain Group Home Administrator Certification within 6 months of hire and maintain certification while serving in this role. Position will be required to serve as the Administrator of the facility.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Excellent written and verbal skills, including public speaking

.

PREFERRED EXPERIENCE:

• Experience working with Gay, Bisexual, Queer, MSM and/or Trans/GNC identified young people is preferred.
• Experience working with youth with mental health and substance use issues preferred.

PERKS & BENEFITS:

• Competitive salary commensurate with experience.
• Medical, Dental, Vision, Life and Disability
• Vacation time: Starting at 3 weeks, increasing to 5 weeks by year five
• Sick Time
• Paid Holidays
• Paid Sabbatical after 5 and 10 years of service
• 403(b) Retirement Plan with employer matching

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.

Larkin Street Youth Services is an equal opportunity employer seeking qualified candidates with interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified. If you need any assistance or accommodations due to a disability during the recruitment process, please let us know at Recruiting@larkinstreetyouth.org.